Additional Technical

h

 

Support Options

 

The appendix contains information about additional technical support options.

Self Help

To obtain more answers to DSL configuration questions on your own, visit the Qwest DSL Actiontec support page at:

http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html

A Help page is also available on the main page of the Actiontec Wireless DSL Modem Web interface. Enter 192.168.0.1 in the “Address” field of the Web browser, then click Help.

Basic Setup Support: Getting Online

If you are not able to access the Internet, check the DSL light on the front of the Modem. If it is solid green, call your ISP immediately. If it is not solid green, call Qwest’s DSL Technical Support at 1-800-247-7285.

For other basic setup support:

 

Problem

Contact

 

 

DHCP Addressing Configuration

Your ISP

DSL Service Outage Support/Repair of the DSL Service

Qwest

Installation Support of the DSL Service

Qwest

Static IP Addressing Configuration

Your ISP

Transparent Bridging Configuration

Your ISP

Note: Before contacting technical support, make sure you can access the Internet via the Modem.

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Actiontec electronic GT701WG-QW04 Additional Technical Support Options, Self Help, Basic Setup Support Getting Online