Getting Help

Need Help Recording Your TV Program?

Ensure that you have enough room on your hard drive to record the programming you want. Use this table to estimate the amount of disk space required:

InterVideo WinDVR Disk Space Usage

 

Disk space required for

Capture Setting

1 minute of TV recording

10 minutes of TV recording

 

 

 

Good

38 MB

380 MB

Better

46 MB

460 MB

Best

53 MB

530 MB

 

 

 

Note: Due to Windows’ FAT file system, the largest file you can capture is 4 GB. If possible, use a NTSF formatted hard disk drive.

To record a future program:

Ensure that the date and time on your computer is accurate.

Leave your computer powered on. If you have a digital cable or satellite receiver, also leave your set-top box powered on.

Disable sleep/hibernate mode on your computer. Refer to your computer’s documentation for instructions.

Note: Recording must be scheduled at least four minutes in advance.

Your computer must be connected to the Internet and WinDVR must be set to your geographical location before you can view current and future programming schedules.

Once you have set a schedule for recording future programs, your computer can be disconnected from the Internet. You do not need a live Internet connection to record programs.

Refer to your EPG Web site for help using and troubleshooting the EPG.

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