Adder Technology 1000 manual What to do if the Admin password has been forgotten

Models: 1000

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What to do if the ADMIN password has been forgotten

If the ADMIN password becomes mislaid or forgotten, you will not be able to access the AdderView CATx 1000 to add or edit users and computer names. This situation may be resolved by performing a complete reset to return the AdderView CATx 1000.

IMPORTANT: A complete reset erases all the user names and computer names that you have setup.

To clear a password (and restore factory default settings)

1Remove power from the AdderView CATx 1000 unit.

2Connect the AdderView CATx 1000 unit to a computer in the same manner as you would to carry out a flash upgrade - see Performing flash upgrades.

3Press and hold the reset button on the front panel (requires paper clip or similar).

4Apply power and after 3 seconds release the reset button. The ‘UPG’ LED should now be iluminated.

5Set the computer serial settings to the following: 57600, n, 8, 1

6Using ‘TeraTerm’ (recommended) or an alternative terminal program, send “CLEAR<cr>” - in upper case from the keyboard. The AdderView CATx 1000 unit should respond with “OK”.

7The password is now clear and all factory default settings restored.

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Adder Technology 1000 manual What to do if the Admin password has been forgotten