I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability.

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "Voicemail number".

Try later if the network is busy.

I am unable to send and receive MMS

Check your phone memory availability as it might be full.

Contact your network operator to check service availability and check MMS parameters (see "4.1.3 Adjust message settings").

Verify the server centre number or your MMS profile with your operator.

The server centre may be swamped, try again later.

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

Install ALCATEL ONETOUCH Centre.

Check that your USB driver is installed properly.

Open the Notification panel to check if the ONETOUCH Centre has been activated.

Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About phone, then touch Build number for 7 times. Now you may touch Settings\Development\ USB debugging.

Check that your computer meets the requirements for ALCATEL ONETOUCH Center installation.

Make sure that you’re using the right cable from the box.

I am unable to download new files

Make sure there is sufficient phone memory for your download.

Check your subscription status with your operator.

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The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users (see "6.3 Connecting to Bluetooth devices").

Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

Make sure you follow the complete charge time (minimum 2.5 hours).

After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication.

Adjust the brightness of the screen as appropriate

Extend the email auto-check interval for as long as possible.

Update news and weather information on manual demand, or increase their auto-check interval.

Exit background-running applications if they are not being used for a long time.

Deactivate Bluetooth,Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications.

This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperatures.

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Alcatel 7047D manual Am unable to add a contact in my contacts, My callers are unable to leave messages on my voicemail