Alcatel-Lucent 4019 Digital manual Barge-in/Intrusion into an internal call, Parking a call

Models: IP Touch 4018 4019 Digital IP Touch 4008

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During a call

2.9

Parking a call

Park/retrieve call

You can park a call and retrieve it on another extension:

 

 

c

def

 

 

ab

Park the call

OK

2

3

 

m

 

 

o

 

 

jkl

n

 

 

6

 

 

5

 

You are on a call

 

Enter the number

with the

 

of the telephone on

destination number

 

which you want to

 

 

resume the call

Your party is parked and hears the hold melody.

To recover the parked call:

Park/retrieve call

Settings

OK

Services

OK

Consultation

OK

Call pickup

OK

Park/retrieve

OK

Consultation

OK

If the parked call is not recovered within a preset time (1 min 30 by default), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration.

2.10 Barge-in/Intrusion into an internal call

Your party’s line is busy. If the number is not “protected” and if authorized, you can intrude into the call:

BargeIn OK

Protection against Barge-in/intrusion:

Intrusion protection

Settings

 

OK

Services

 

OK

Consultation

OK

 

 

 

 

 

 

 

 

c

def

 

 

 

 

 

 

 

ab

Additional services

OK

BrgIn/ntr protect

OK

Barge In

OK

2

3

 

o

 

 

 

 

m

 

 

 

 

 

 

 

 

n

 

 

 

 

 

 

 

jkl

6

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

Twice

Enter the

number desired

Protection is cancelled when you hang up.

2.11

Sending DTMF signals

Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.

SendDTMF OK

You are on a call

To activate

with the destination number

The feature is automatically cancelled when you hang up.;.

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Alcatel-Lucent 4019 Digital, IP Touch 4008 Barge-in/Intrusion into an internal call, Parking a call, Sending Dtmf signals