Alcatel-Lucent IP Touch 4018 manual 3Sharing, Hunt groups, Answering a night or a general bell

3Sharing

3.1 Answering a night or a general bell

Night service call pickup

When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer:

Settings OK Services OK Consultation OK

Call pickup OK Night call pick up OK

3.2 Manager/assistant screening

Screened list:

System configuration allows “manager/assistant” groups to be formed, so that the manager’s calls can be directed to one or more secretaries.

•From the manager’s or assistant’s telephone:

	Incoming calls are screened
OR	by a designated person
	(assistant, etc.)

Press	Press	'secretary' call
“Screening”	“Screening”	key (when there
key	key	are several
		assistents)

Press the same key to cancel

Screening is indicated on the manager’s telephone by the icon corresponding to the “screening” programmed key.

3.3 Individual pick-up

You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone.

•If the telephone ringing is in your own pick-up group:

Group call pick up

Settings OK Services OK Consultation OK

Call pickup OK ProcessGrp pick up OK

•If the telephone ringing is not in your pick-up group:

Individual call pickup

Settings		OK	Services		OK	Consultation	OK
					c	def
					ab
Call pickup	OK	Set call pick up		OK	2	3
						m
						o
						n
					jkl	6
					5

Dial the

number of the

ringing

telephone

The system can be configured to prevent call pick-up on certain telephones.

3.4 Hunt groups

•Hunt group call:

Certain numbers can form a hunt group and can be called by dialing the group number.

c ab 2

jkl 5

3def

o n m 6

Group No.

13