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If you encounter a problem, please review the items in the following checklist. This guide
will help you isolate the problem if the unit is at fault. Otherwise make sure the rest of your
system is properly connected, batteries are completely charged and contact your
authorized Alpine dealer or Alpine directly at 1-888-NAV-HELP (1-888-628-4357).
Unable to use Phone feature.
Some Bluetooth enabled phones may not be compatible and some features may not be
available even after synchronizing and pairing.
The vehicle’s position is erroneous.
Reset the unit and drive the vehicle in an area of good GPS reception to allow the unit
to recalibrate itself. Move to a location where strong GPS reception is possible.
No operation
· Moisture condensation ➔Allow enough time for the condensation to evaporate
(about 1 hour).
· Ambient temperature ➔Lower the temperature in the vehicle to below 113°F (45°C)
over 113°F (45°C) by driving with the windows open or air conditioner on.
The unit is taking a long time to acquire GPS signal.
It may take a long time for the unit to acquire GPS signal if it has been powered on in
an area that is more than 200 miles from the area where it was last powered off.
■ How to Update the New Software and Map Database
Using your home PC, NVE-P1 can be updated with the latest mapping
and Point of Interest information. Please refer to instructions included
with the update software on how to upgrade your NVE-P1.
For additional information on the update software, please visit our
website at; http://www.alpine-usa.com or contact customer service
1-888-NAV-HELP (1-888-628-4357).