C H A P T E R 4
User Guide
The LCD Screen
In normal operating mode, the phone’s LCD screen displays the date, time, and extension number on the first line:
01/12 | 04:16PM | x555 |
DND | MISSED xx | 3VM |
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If an activity code has been set on the phone, that code is displayed in place of the extension number. Examples of activity codes are MEETING, AWAY, TRAVEL.
Other messages you may see:
DND or FWD - The extension has Do Not Disturb on or is set to forward all calls.
MISSED xx - Number of calls missed.
VM - Indicates the number of new voice messages.
Workgroup Status Display
When the system administrator has configured a programmable key to display workgroup status when pressed, the workgroup status display is in the following format:
WG200 CIQ05 LQT05
LOGIN >TH02 SL060
Not Ready
WG - Workgroup number.
CIQ - Number of calls currently in the queue.
LQT - Longest queue time of current queued calls.
LOGIN - LOGIN/LOGOUT indicates the agent login/logout state.
IP 720 User Manual 25
