AltiGen comm 720 user manual Basic Phone Operation, Function KEY Sequence

TH - Number of calls in queue whose queue time is greater than the service level threshold.

SL - Service level in percentage.

Not Ready - Agent is not ready to receive workgroup calls.

Basic Phone Operation

*Indicates a normal operating mode phone feature, which is available only after registering the IP 720 with the phone server and logging in as an extension.

FUNCTION	KEY SEQUENCE
Activity	1)	Press the Activity button.
	2)	Use the	/ buttons to select the appropriate activity, and
		press the Enter button.
	Callers in the system are notified of the activity status when a
	call is not answered.
Auto Answer	1)	Press the Menu button, select PHONE SETTING, then
		select AUTO ANSWER.
	2) Use the		/ buttons to enable/disable Auto Answer mode,
		and press Enter.

3)Select AUTO ANS RING from the menu.

4)Set the number of seconds to ring before auto answer (1-20), and press Enter.

5)Select AUTO ANS DEV from the menu, then select from speaker or headset as the Auto Answer device, and press Enter.

Call Log*	1)	With the phone onhook, press the Call Log button.
	2)	Use the / buttons to scroll to the number you want.
	3)	Press the Enter button to dial the number.
	The Call Log stores up to 99 incoming numbers.

26IP 720 User Manual