AltiGen comm 720 user manual IP Phone Running Messages, Message Definition

Models: 720

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Troubleshooting

IP Phone Running Messages

The following messages may be displayed in the LCD when running the IP 720:

Message

Definition

 

 

AW UNREACHABLE!

Failed to connect to the AltiGen phone server. The user

 

is trying to register the IP phone with an invalid IP

 

phone’s IP address or the AltiGen Phone Server's IP

 

address is invalid.

 

Or, the network connection is lost in offhook or connect

 

state.

 

Refer to “AW is unreachable” section of

 

“Troubleshooting” on page 34.

 

 

Basic-Idle!

IP phone is operating in Basic mode.

 

Press #27 again to reactivate.

 

Check IP Phone Service

 

Verify extension is configured for dynamic.

 

 

DHCP FAIL!

Although DHCP was enabled, the IP 720 was not able to

 

receive the IP address from the DHCP server.

 

 

DUPLICATE IP!

Another device configured with the same IP address as

 

the IP phone is detected. The IP phone cannot function

 

correctly until this is corrected.

 

 

INVALID IP!

The inputted IP address is invalid.

INPUT AGAIN...

 

 

 

INVALID VAL!

During register of IP extension, an invalid response

 

(return value) returned from phone server.

 

 

NO IP ADDR!

IP 720 cannot attach an IP address due to network

 

failure.

 

 

No Network!

Phone has lost Ethernet connection.

 

 

REGISTER FAIL!

Cannot register to the AltiGen phone server.

 

 

REGISTER OKAY!

IP extension registered successfully.

 

 

38IP 720 User Manual

Page 46
Image 46
AltiGen comm 720 user manual IP Phone Running Messages, Message Definition