Troubleshooting
IP Phone Running Messages
The following messages may be displayed in the LCD when running the IP 720:
Message | Definition |
|
|
AW UNREACHABLE! | Failed to connect to the AltiGen phone server. The user |
| is trying to register the IP phone with an invalid IP |
| phone’s IP address or the AltiGen Phone Server's IP |
| address is invalid. |
| Or, the network connection is lost in offhook or connect |
| state. |
| Refer to “AW is unreachable” section of |
| “Troubleshooting” on page 34. |
|
|
IP phone is operating in Basic mode. | |
| Press #27 again to reactivate. |
| Check IP Phone Service |
| Verify extension is configured for dynamic. |
|
|
DHCP FAIL! | Although DHCP was enabled, the IP 720 was not able to |
| receive the IP address from the DHCP server. |
|
|
DUPLICATE IP! | Another device configured with the same IP address as |
| the IP phone is detected. The IP phone cannot function |
| correctly until this is corrected. |
|
|
INVALID IP! | The inputted IP address is invalid. |
INPUT AGAIN... |
|
|
|
INVALID VAL! | During register of IP extension, an invalid response |
| (return value) returned from phone server. |
|
|
NO IP ADDR! | IP 720 cannot attach an IP address due to network |
| failure. |
|
|
No Network! | Phone has lost Ethernet connection. |
|
|
REGISTER FAIL! | Cannot register to the AltiGen phone server. |
|
|
REGISTER OKAY! | IP extension registered successfully. |
|
|
38IP 720 User Manual