Ameriphone Q90 Chapter Trouble Shooting, Symptom Cause and Corrective Actions

CHAPTER 9

TROUBLE SHOOTING

If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance.

SYMPTOM	CAUSE AND CORRECTIVE ACTIONS
Keyboard “Lock Up” - Q90 not	First hold down	Ctrl Shift and ESC
responding	simultaneously for about 2 seconds. Then,
	if the Q90 still does not respond, discon-
	nect the AC adapter and momentarily
	remove one battery. This resets the internal
	microprocessor.
Nothing happens when Q90 is	No power. Check to make sure that both
turned on	ends of the AC adapter are firmly plugged
	in. If you are using batteries, make sure
	that each battery is properly installed and
	that they are properly charged.
Batteries run down too soon after	Batteries may not be charged properly. First,
charging	completely drain the batteries by following
	this procedure: Unplug the AC adapter,
	unplug the telephone line, turn on the Q90.
	Hold down Ctrl	then press	F1 to place
	the Q90 on line. Leave the Q90 on until it
	automatically turns itself off. Next, plug in
	the AC adapter and the phone line and let
	the Q90 charge for 14 hours. If this does
	not work, your batteries may need to be
	replaced. Replace with NiCad
	rechargeable batteries.
	NOTE: To avoid losing conversations
	stored in memory, plug in the AC adapter
	before removing the batteries.
No dial tone for keyboard dialing	Check to make sure both ends of the
	telephone cord are firmly plugged in.
Nothing happens after you dial	Make sure you press Return		after
from keyboard	dialing the number. Pressing		Return
	completes the dialing sequence.

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