AMX Limited Warranty and Disclaimer

AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase from AMX, with the following exceptions:

•Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay components that are warranted for a period of one (1) year.

•Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one

(1) year.

•AMX Lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long as the AMX Lighting products are under warranty. AMX does guarantee the control of dimmable loads that are properly connected to our lighting products. The dimming performance or quality cannot be guaranteed due to the random combinations of dimmers, lamps and ballasts or transformers.

•Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.

•AMX Software is warranted for a period of ninety (90) days.

•Batteries and incandescent lamps are not covered under the warranty.

This warranty extends only to products purchased directly from AMX or an Authorized AMX Dealer.

All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments received not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products returned without a valid RMA number.

AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Dealer for a third party.

This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by any person. This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.

Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may also have other rights that vary from state to state. The owner is advised to consult applicable state laws for full determination of rights.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY.

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AMX Device Family manual AMX Limited Warranty and Disclaimer
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Device Family specifications

The AMX Device Family represents a comprehensive suite of solutions tailored for the automation and control of various environments, including corporate, educational, and entertainment sectors. Renowned for its reliability and versatility, the AMX Device Family stands out as a leader in integrated technology systems.

One of the primary features of the AMX Device Family is its exceptional scalability. AMX devices can seamlessly expand from a single room setup to large campus-wide systems. This flexibility allows organizations to start with small installations and grow as their needs evolve. The central management capabilities further enhance this feature, permitting users to control and monitor multiple devices from a single interface.

AMX incorporates advanced control protocols, which enable the devices to communicate with a vast array of third-party equipment, including audio-visual systems, lighting controls, and network hardware. This interoperability ensures that AMX can be integrated into existing infrastructures smoothly, providing users with a cohesive control experience.

Security is another cornerstone of the AMX Device Family. With built-in encryption and security protocols, these devices ensure that sensitive information and control commands remain protected from unauthorized access. Regular updates and enhancements also bolster their cybersecurity posture, making them suitable for environments where data integrity is paramount.

User interface design is a highlight of AMX devices. They offer customizable touch panels and user-friendly control systems that simplify complex tasks. The graphical user interface (GUI) can be tailored to meet specific user preferences, fostering an intuitive experience conducive to efficient operation.

Furthermore, AMX solutions are designed with robust support for remote management. This feature allows IT administrators to troubleshoot issues, deploy updates, and monitor performance without needing to be on-site, dramatically reducing downtime and maintenance costs.

The AMX Device Family is also environmentally conscious, with many products designed to operate with energy efficiency in mind. This commitment to sustainability aligns with the growing demand for responsible technology solutions and helps organizations meet their environmental goals.

In summary, the AMX Device Family combines control flexibility, advanced technology integration, strong security measures, intuitive user interfaces, remote management capabilities, and energy efficiency. These characteristics make AMX a compelling choice for organizations looking to enhance their automation and control systems across diverse environments.
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