Appendix B: Troubleshooting

Appendix B: Troubleshooting

Software Issues

The following items address software-related technical support issues and describe the steps necessary to use NetLinx software in Terminal Emulator mode.

Using PASS mode

Use the PASS mode with a computer running capable of connecting to a NetLinx master controller, and the AMX Lighting controller connected as an AxLink device.

Establishing communication with the master controller via terminal or Telnet:

If the master is version 3.21.343 or below, it does not yet have the Radia Eclipse device name in its device table, so Radia Eclipse will show as "Unknown" in the list returned.

1.Type "show device /min<enter>" to get the status of devices online with the controller. This is one way to determine the AxLink device number of the AMX Lighting controller.

2.Enter Pass mode by typing "PASS" followed by the device number.

If the device number of the AMX Lighting controller were 96, you would type "PASS 96".

The whole typed enter pass mode command is PASS 96<enter>, where <enter> means "Hit the enter key".

3.The AMX Lighting controller returns the string ERXON in acknowledgment. If you do not get the pack, you have not communicated or something else is wrong.

4.The master controller returns Entering pass mode in acknowledgement.

5.In order to exit pass mode, you must type ++<esc><esc>, or reboot the NetLinx master controller.

Testing AMX Lighting features

In general, any SEND_STRING valid for the Radia can be used in PASS mode. The ones below are a useful subset.

Testing procedures for AMX Lighting features

To test this

Type this, then press Enter

Result

 

 

 

Communications

1

Status of AMX Lighting channel 1

Curves

AC

Status of All Curves

 

AZ

Status of All Levels

 

AL100

All levels = 100%

 

AL0

All levels = 0

Channels

1L50T9

AMX Lighting channel 1 = 50%

 

2L50T9

AMX Lighting channel 2 = 50%

 

3L50T9

AMX Lighting channel 3 = 50%

 

4L50T9

AMX Lighting channel 4 = 50%

 

5L50T9

AMX Lighting channel 5 = 50%

 

6L50T9

AMX Lighting channel 6 = 50%

Low End Setting

LE?

Pack Status of Low End Trim

Ramping Up

AL100T20

Ramp all up in 20 sec.

Ramping Down

AL0T20

Ramp all down in 20 sec.

Phase Status

Y

Y-OK or Y-FAIL status is returned

RE-DM4 and RE-DM6 RADIA Eclipse Dimmer Modules

79

 

 

Page 87
Image 87
AMX RE-DM4 Software Issues, Using Pass mode, Testing AMX Lighting features, Testing procedures for AMX Lighting features

RE-DM4, RE-DM6 specifications

The AMX RE-DM4 is a cutting-edge solution in the realm of digital media management, designed to cater to the complexities of modern broadcasting environments. This advanced device aims to streamline workflows, enhance media asset management, and ensure optimal media delivery across various platforms.

One of the standout features of the AMX RE-DM4 is its robust interface, which allows users to interact with the system intuitively. The device incorporates a user-friendly GUI that enables operators to manage media assets effortlessly. The interface supports drag-and-drop functionalities, which greatly simplifies the process of uploading, organizing, and retrieving digital content.

The AMX RE-DM4 also boasts innovative multimedia processing capabilities, allowing it to handle high-resolution video formats with ease. The device supports a range of codecs, ensuring compatibility with the latest video and audio standards. This versatility is crucial for broadcasters who frequently work with diverse media types and formats.

Furthermore, the AMX RE-DM4 features advanced metadata tagging and search functionalities. This technology empowers users to tag media assets with critical information, enabling quick retrieval and efficient categorization. The integrated search engine is designed to facilitate instant searches, thereby reducing downtime and improving overall productivity.

Another notable characteristic of the AMX RE-DM4 is its scalability. The system is designed to grow alongside evolving media requirements, making it an ideal choice for both small studios and large broadcasting networks. With modular components and expandable storage options, users can easily upgrade their systems as their needs change.

In terms of connectivity, the AMX RE-DM4 includes multiple input and output options, ensuring seamless integration with existing studio equipment and networks. It supports various protocols, which enhances compatibility with other devices and allows for more fluid media workflows.

Security is a crucial aspect of digital media management, and the AMX RE-DM4 addresses this by incorporating robust encryption and access control features. Users can set permissions for different team members, safeguarding sensitive content while still allowing collaborative work environments.

In conclusion, the AMX RE-DM4 emerges as a powerful tool for media professionals, integrating state-of-the-art technologies and features that enhance efficiency and productivity. Its intuitive interface, multimedia processing capabilities, advanced search options, scalability, and robust security measures make it a valuable asset in the fast-paced world of digital media management. This device exemplifies a forward-thinking approach to media handling, positioning itself as a leader in the industry.