Other Problems

Sending and receiving of documents is too slow.

Cause 1 Is the resolution set to ‘FINE’, ‘SUPER FINE’, or ‘ULTRA FINE’?

Remedy

Setting the resolution to ‘STANDARD’ reduces the sending time. However, any

 

fine text in the document will also be harder to read.

 

Cause 2

Is the picture quality set to ‘PHOTO’ or ‘TEXT/PHOTO’?

 

 

Remedy

Press [F3] (IMAGEQUALITY) to select ‘TEXT’.

 

 

Cause 3

Is ECM (Error Correction Mode) set to ‘ON’?

 

 

Remedy

Because ECM corrects errors during a transmission, any problems on the line

 

can mean that the transmission will take extra time. Set ECM to ‘OFF’.

You cannot get documents from information services.

Cause 1 Is your machine set to the tone dialing type of the telephone line?

Remedy Press [Tone] to set the dialing type to ‘TONE’.

Cause 2

Were there any instructions from the other party, such as to set to receive?

 

 

Remedy

Just before receiving, press [Start].

 

You cannot perform transactions using memory boxes.

 

 

Cause

Did you specify the other party’s subaddress or password correctly?

 

 

Remedy

Specify a different subaddress for each memory box.

 

 

Troubleshooting

13

When Problems Occur

13-7

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Image 344
Canon 2010F manual Other Problems, 13-7