#0009

Cause

The paper has run out or the paper drawer is not set properly.

 

 

Remedy

Load the paper or reset the drawer properly.

 

 

#0011

Cause 1 The document for sending was not set properly.

Remedy

Try again from the beginning.

 

Cause 2

Polling reception did not work because no document was set on the other

 

party’s fax machine.

 

 

Remedy

Contact the other party and ask them to set the document on their fax machine.

 

 

#0012

 

 

 

Cause

You could not send because the other party’s fax machine is out of paper.

 

 

Remedy

Contact the other party and ask them to load the paper.

 

 

#0018

 

 

 

 

 

Cause

There is no reply when you redial. You could not send because your fax signal

 

was not returned as the other party’s line was engaged.

 

 

Remedy

Check that the other party’s line is not engaged and try again from the

 

beginning.

 

 

#0021

 

 

 

 

 

Cause

You could not poll to receive a document because the other party’s fax machine

 

would not respond.

 

 

Remedy

Check with the other party and try again from the beginning.

 

 

#0022

 

 

 

 

 

Cause

Your machine was set for polling to receive from several parties but the one-

 

touch or coded speed dialing registrations used when specifying the other

 

parties were deleted.

 

 

Remedy

Check with the parties who could not perform polling to receive and re-enter

 

your settings for polling to receive.

Troubleshooting

13

Error Codes

13-9