Canon 2010F Error Codes

Troubleshooting

13

Error Codes

If errors occur during sending or receiving, they are recorded in reports as error codes.

#0001

Cause	A document may be jammed.
Remedy	Remove the jammed document.

#0003

Cause 1 An attempt was made to send a document of 3.3 feet (1 meter) or longer from the feeder.

Remedy Divide the document into smaller parts and send from the platen glass.

Cause 2 A document takes a long time to send because it contains too much data.

Remedy	Reduce the scanning resolution before sending.
Cause 3	A document takes a long time to receive.
Remedy	Contact the other party and ask them to reduce their scanning resolution or
	divide the document into smaller parts for sending.
#0005
Cause	No reply is received from the other party’s fax machine.
Remedy	Try sending once again from the beginning.
Cause	The other party is not using a G3 fax machine.
Remedy	Contact the other party to check.
#0008
Cause	The passwords did not match at polling sending.
Remedy	Check with the other party.

13-8Error Codes