
| Problem | Possible Cause | Corrective Action | 
Cooling unit does not • Drive voltage shut down on
command
•Verify that there is a drive voltage entering the input of the cooling unit. You may use the available +12 V or +24 V. You must then also use the ground.
•Verify Customer Input Contact settings. See “Contacts” on page 17.
| No communication | • Improper connection | • Confirm that the cooling unit is connected to the BMS port | 
| with building | 
 | and not to the Control port. | 
| management system | 
 | • Make sure that the wire polarity is correct. | 
| (BMS) port | 
 | Using a DC voltmeter, test the signal with no transmissions in | 
| 
 | 
 | progress. Pin 2 should be greater than Pin 1 by at least 200 | 
| 
 | 
 | mV. Measure the cooling unit with the cable disconnected, | 
| 
 | 
 | and then measure it again with the cable connected. If the | 
| 
 | 
 | signal is less than 200 mV, the cooling unit may be reverse- | 
| 
 | 
 | wired. | 
| 
 | 
 | • Make sure that every cooling unit has either two sets of wires | 
| 
 | 
 | in its connector or one set of wires and a  | 
| 
 | 
 | terminating resistor of 100 to 120 ohms). | 
Cooling units are not • 
each other
•Verify the actual number of cooling units in the group matches the group number setting.
•Verify that the 
•Confirm that the 
Output air is 17°C (62°F) and fans are running at a very high rate of speed.
•Upper or lower supply air sensor fault
•Either the upper or lower supply air temperature sensor has a fault. Verify that both supply air temperature sensors are installed and working properly.
| InRow RD 10 kW Air Cooled Operation and Maintenance | 45 | 
