Typing on the keyboard produces nothing on the screen | Apple 7100

Check the startup disk and program you were using when the problem occurred. Make sure that all programs, desk accessories, and system extensions you’re using are compatible with the system software. Try starting up the computer from the Disk Tools disk or the CD-ROM disc that contains system software. (For instructions on how to start up your computer from the CD-ROM disc, see “Starting Up From a CD-ROM Disc” in the section “Initializing a Hard Disk” later in this chapter.) If your computer starts up normally, there may be an extension conflict.

If the problem recurs, you may need to reinstall system software. See “Installing or Reinstalling System Software” later in this chapter for instructions.

mThe mouse is not connected properly.

Turn the computer off using the power switch, check that the mouse and keyboard cables are connected properly, and then restart the computer.

mSignals from the mouse are not reaching the computer, either because the mouse needs cleaning or because there is something wrong with the mouse.

Clean the mouse according to the instructions in Appendix A of this book.

If you have another mouse or pointing device, try connecting and using it. (Turn off the computer before connecting it.) If the new device works, there is probably something wrong with the mouse you replaced.

If none of these procedures solves the problem, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.

Typing on the keyboard produces nothing on the screen.

One of the following is probably the cause:

mYour system has a software problem.

Restart your Macintosh. For instructions, see “Start Over” in the section “When You Run Into Trouble” earlier in this chapter.

Check the startup disk and application program you were using when the problem occurred. Make sure that all programs, desk accessories, and system extensions you’re using are compatible with the system software.

Troubleshooting 67

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Apple 7100 manual Typing on the keyboard produces nothing on the screen

Contents

User’sGuide Apple Computer, Inc Contents Getting Help Troubleshooting Appendix C Appendix B121 Index 123 Radio and television interference FCC statement Vcci statement CD-ROM drive DOC statementPage Welcome to Power Macintosh Monitor cable MonitorKeyboard Adapters for composite video Plugging in the computer Getting Started Chapter If necessary, switch the computer off Installing an expansion card Connecting the monitor power cord Connecting a monitorConnect the monitor power cord to the monitor On some monitors, the cord is already attached Plug in the monitor power cord Attach the monitor cable to the monitor Connecting the monitor cableOn some monitors, the cable is already attached AudioVision monitors Connecting a keyboard with a separate cable Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting other equipment Turn on your monitor Turning the computer on Getting Started Check to see what’s on your screen Problems turning your computer on? What’s next? Slide your mouse along your mouse pad or desk Learning the basics To find an answer to a question, look in the Guide h menu Reviewing the basics Turning the computer off This book Where to find answersGuide menu Other manuals Getting Help Getting answers to your questions Macintosh Guide window, click the Topics button Getting answers with the Topics button Small window appears with instructions for you to follow Click Setting Options in the list of topicsNow continue with the next section Read and follow the instructions in this window Macintosh Guide window, click the Index button Getting answers with the Index button Read and follow the instructions in the window Macintosh Guide window, click the Look For button Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Main Macintosh Shortcuts window appears Learning useful shortcuts Click one of the category buttons Reset switch P Power-on light Keyboard Mouse Monitor Computer Floppy disk drive Interrupt switch ´Your computer at a glance Hard disk drive Power Macintosh 7100 series computer AV-equipped Power Macintosh 7100 series computer About your computer’s sound ports Connecting audio equipment If it does not, attach an adapter that has a stereo miniplug Connecting audio equipment Turn on the computer and the audio equipment Connecting and positioning a microphone Turn on the computer Follow these steps to connect and position the microphone If the speakers take a dual-plug cable, connect both plugs Connecting external stereo speakersYour finished connections should look like this Assemble the speakers and the cable you need Connecting video equipment About your computer’s S-video input and output ports Using adapters for composite video Video equipment Connecting video equipment for input to the computer Turn on the computer and the VCR Follow the directions that came with the VCRMacintosh Connecting video equipment for output from the computer Then follow these steps Microphone Sound Using a television as a monitor Expanding memory Installing internal drives Installing application programs Installing and Using Application Programs Chapter Finding out which programs are open Switching programsWorking with several programs at a time Hiding and showing windows on the desktop Backing up your files Shared libraries Using Power Macintosh application programsSpecial memory requirements Using older Macintosh programs When you run into trouble When you have questions Take your time Start over Click OK Rebuild your desktop regularly Computer’s clock keeps time inaccurately Solutions to common problemsComputer is turned on but the screen is dark Chapter Hard disk icon does not appear on the desktop Sad Macintosh icon appears and the computer won’t start up Your Macintosh can’t read a floppy disk Icons do not appear correctly on your screen Pointer 8 freezes on the screen Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Chapter Troubleshooting You see a message that an application program can’t be found You experience problems using a document from a DOS computer You experience problems using an older Macintosh program If your computer’s performance decreases Printer Print driver used Version Where to get it Solving printer problems Network software Version Choosing the correct networking software Chapter Troubleshooting Close the Monitors control panel and restart your computer Troubleshooting Chapter Starting up from a CD-ROM disc When do you need to initialize a hard disk?Initializing a hard disk Shut down your computer Starting up from a floppy diskCD-ROM disc will remain in the CD-ROM drive Open the Apple HD SC Setup icon How to initialize a hard diskClick Drive until the disk you want to initialize appears Click Initialize Click Init to initialize the hard disk When do you need to repair a disk? Repairing a damaged diskTry these suggestions first Disks can become damaged by repeated use and handling Click Drive until the disk you want appears How to test a hard disk Open the Disk First Aid icon How to repair a hard disk or floppy disk Click the icon of the disk you want to test Click Repair to begin testing and repairing the disk If Disk First Aid cannot correct the problem When should you reinstall system software? Installing or reinstalling system softwareWhen should you install system software? Find and open the Disk First Aid icon Installing system software Easy Install dialog box appears Doing a clean installation of system software To do a clean installation, follow these steps Click the Install New System Folder button and click OK Hold down Shift-x-K to start the clean installationFollowing dialog box appears Click Continue Click Clean Install It takes a few minutes to complete the installation Choose Custom Install from the pop-up menu Doing a custom installation Restart your Macintosh Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Thighs horizontal What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the monitor Ejecting a disk Handling floppy disks If you can’t eject a floppy disk Power supply Cleaning the computer case Cleaning your equipmentCleaning the monitor Cleaning the mouse Rotate the rollers to clean all around them Appendix B Installing an Expansion Card AV-equipped Power Macintosh only Installing a NuBus card NuBus power requirementsMake sure your computer is turned off and unplugged Do not remove the screw or the back panel Remove the cover from the computer Power supply Hard disk Remove the card from its static-proof bag Handle the card by its edges. Do not touch the connectorsUse your thumb to push out the cover plate Align the card over the slot Replace the cover on the computer Tighten the security screw Page Appendix C Special Keys on Your Keyboard Caps Lock key Clear key Command key Special keys on Apple keyboards Control key Power key Return key Shift keyDelete key Enter key Index Index Index Shortcuts Index Index Index Sound presentations, connecting equipment for Index Index VCR Apple Computer, Inc