Troubleshooting

 

Symptom Charts/Hard Drive - 18

Drive does not appear

1

Verify there are no duplicate SCSI device addresses.

on the desktop

2

Update the SCSI device driver using Drive Setup and then run

 

 

 

Drive Setup Updater utility program. Run Disk First Aid to

 

 

3

verify the condition of the drive's directory structure.

 

 

Replace the SCSI hard drive cable.

 

 

4

If drive is not initialized, use Drive Setup to initialize it and

 

 

5

then run Drive Setup Updater utility program.

 

 

Replace with known-good hard drive.

 

 

6

If the hard drive still doesn't work, switch back to the

 

 

 

original hard drive and replace the logic board.

Works with internal

1

Verify there are no duplicate SCSI device addresses.

or external SCSI

2

Replace terminator on external SCSI device.

devices but not with

3

Verify that SCSI device at end of internal SCSI data cable is

both

4

only device terminated.

 

 

Refer to appropriate manual to troubleshoot defective

 

 

 

external device.

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Apple 9500/200, 9500/180MP, 9500/132, 9500/150 manual