Troubleshooting

 

Symptom Charts/Peripherals - 21

 

 

 

1

Check keyboard connection to ADB port.

 

No response to any

key on keyboard

2

Replace keyboard cable.

 

 

 

3

Replace keyboard.

 

 

 

4

Replace logic board. Retain customer's DIMMs. Note: When

 

 

 

 

you replace the logic board, be sure the LED cable is not

 

 

 

 

interfering with the power actuator.

Known-good serial

1

Verify you have correct version of system software.

printer does not work

2

Verify that Chooser is set correctly.

 

 

 

3

Reinstall correct printer drivers.

 

 

 

4

Do clean install of system software.

 

 

 

5

Replace printer interface cable.

 

 

 

6

Replace logic board. Retain customer's DIMMs. Note: When

 

 

 

 

you replace the logic board, be sure the LED cable is not

 

 

 

 

interfering with the power actuator.

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