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Apple iMac G5 manual Other Problems, Installing Mac OS, If you have a problem with an application

Models: iMac G5

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Installing Mac OS 9

Your iMac G5 does not come with Mac OS 9 installed. To use Mac OS 9 applications with your computer, you have to install Mac OS 9 using the “Additional Software & Apple Hardware Test” disc.

Follow these steps to install Mac OS 9:

1Back up your essential files, if possible.

2Insert the “Additional Software & Apple Hardware Test” disc that came with your computer.

3Double-click “Install Extra Software.”

4Follow the onscreen instructions.

5After selecting the destination disk for installation, continue following the onscreen instructions.

Other Problems

If you have a problem with an application

•For problems with software from a manufacturer other than Apple, contact the manufacturer. Software manufacturers often provide updates to their software on their websites. You can set your iMac G5 to check for and install the latest Apple software automatically using the Software Update pane of System Preferences. For more information, choose Help > Mac Help and search for “software update.”

If you have trouble using AirPort wireless communication

•Make sure you have properly configured the software according to the instructions that came with your AirPort Extreme Card or AirPort Base Station.

•Make sure the computer or network you are trying to connect to is running and has a wireless access point.

•Make sure you are within antenna range of the other computer or the network’s access point. Nearby electronic devices or metal structures can interfere with wireless communication and reduce this range. Repositioning or rotating the computer may improve reception.

•Check the AirPort signal level. There are up to four bars in the AirPort status icon in the menu bar.

•You may experience network performance problems if a microwave oven, cordless phone, or other source of interference is used frequently near your base station. To minimize interference, move the base station away from the device.

•For more information on using and troubleshooting AirPort, choose Help > Mac Help, then choose Library > AirPort Help.

Chapter 5 Troubleshooting

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Apple iMac G5 manual Other Problems, Installing Mac OS, If you have a problem with an application

Contents

User’s Guide Apple Infinite Loop Contents Troubleshooting Problems That Prevent You From Using Your ComputerOther Problems Using Apple Hardware Test1Getting Started Getting Started Getting Started Using a Wireless Keyboard and Mouse Setting Up Your iMac G5 for the InternetWhat’s Next? Transferring Information to Your iMac G5What to Do When You Have Finished Using Your iMac G5 Additional InformationPut Your iMac G5 to Sleep to Save Energy Shut Down Your iMac G5Page 2Getting to Know Your iMac G5 For the Latest InformationIMac G5 Front View Getting to Know Your iMac G5Built-in speakers IMac G5 Back View Audio line in port Learning About Mac OS Customizing Your Desktop and Setting Your Preferences Connecting to a Printer To set up a printerPlaying a CD and Connecting Headphones Keeping Your Software Up to DateMonitoring Printing Connecting a Camera or Other FireWire Device Connecting to a NetworkUsing the Internet Transferring Files to Another ComputerWhen an Application Freezes To force an application to quitGetting Answers to Your Questions Using Mac OS Help Using ApplicationsTo use Mac OS Help 3Using Your Computer Using USB Devices Universal Serial Bus USBUsing Multiple USB Devices at the Same Time For More Information on USBFireWire These are some of the things you can do with FireWireUsing FireWire Devices FireWire Target Disk ModeFor More Information on FireWire AirPort Extreme Wireless Internet and Networking How AirPort Provides Wireless Internet AccessBluetooth Wireless Technology Setting Up Bluetooth File ExchangeTo set up a Bluetooth device To set up a Bluetooth file exchangeSetting Up Bluetooth Connections Sending a File to a Bluetooth Enabled DeviceFor More Information on Bluetooth Wireless Technology To set up a Bluetooth device to work with your computerFor More Information on Using Ethernet Ethernet 10/100Base-TAudio Support Headphone Out/Optical Audio Out PortAudio Line In Port For More Information on Using Audio External Video Support VGA, Composite, and S-Video Connecting an External Display or Projector Connecting a Television, VCR, or Other Video DeviceFor More Information on Using an External Display or TV To connect a TV, VCR, or other video device to the iMac G5Using Your Optical Drive Inserting a CD or DVD DiscEjecting a Disc Playing DVD DiscsRecording CD-R and CD-RW Discs For More InformationTo record data to a DVD-R disc using the Finder Keyboard ControlsRecording Information on a DVD To burn an iDVD project to a blank DVDSecuring Your Computer Page Installing Additional Memory 4Enhancing Your ComputerTo install a memory module Enhancing Your Computer Inch iMac Screwdriver Tighten 3 screws Making Sure Your Computer Recognizes the New Memory Installing an AirPort Extreme Card To install an AirPort Extreme Card in your iMac G5Enhancing Your Computer Connect the antenna to the AirPort Extreme Card Phillips Replacing the Internal Backup Battery To replace an internal backup battery in your iMac G5Enhancing Your Computer Remove old battery Cut-out Metal clip Insert new battery Phillips Enhancing Your Computer Page Problems That Prevent You From Using Your Computer If the computer won’t respond or the pointer won’t moveIf the computer won’t turn on or start up Reinstalling the Software That Came With Your Computer Installing Mac OS X and ApplicationsInstalling Applications Other Problems Installing Mac OSIf you have a problem with an application If you have trouble using AirPort wireless communicationIf you have problems with your Internet connection If your date and time settings get lost repeatedlyLocating Your Product Serial Number If you have trouble ejecting a discUsing Apple Hardware Test To use Apple Hardware TestSpecifications Page Cleaning Your iMac G5 Display To clean your iMac G5 screen, do the followingCarrying Your iMac G5 Safety Instructions for Setting Up Using Your Computer Appendix B Care, Use, and Safety InformationConnectors and Ports Avoid Hearing Damage ErgonomicsApple and the Environment DisplayThere are four kinds of Internet connections Before you connect to the InternetTo find the settings on a Mac OS X computer To find the settings on a Mac OS 9 computerTo find the settings on a Windows PC Setup Assistant Worksheet To set up a DSL or cable modem or a LAN connectionSelect how your computer connects to the Internet If you selected Using DHCP, enter the following IP Address Subnet Mask Router AddressSetting Up Your Internet Connection Manually To set up Network preferences for the internal modem port Dial-Up ConnectionTo test your Internet configuration DSL, Cable Modem, or LAN Internet Connections To set up Network preferences for the built-in Ethernet port Manual Configuration To set up a manual configurationDhcp Configuration To set up a Dhcp configurationPPPoE Configuration To set up a PPPoE connectionAppendix C Connecting to the Internet AirPort Extreme Wireless Connection Setting Up an AirPort Extreme Connection ManuallyTo check if you have access to an AirPort Extreme network Appendix C Connecting to the Internet To test your AirPort Extreme connection Troubleshooting Your Connection Cable Modem, DSL, and LAN Internet ConnectionsPPPoE Connections Network Connections Bluetooth Information FCC Compliance StatementIndustry Canada Statement Vcci Class B Statement European Community Laser InformationExposure to Radio Frequency Energy Mouse Class 1 LED InformationDisposal and Recycling Information Telephone and Apple 56K Modem InformationInformation You Need in Canada Information You Need in the United Kingdom Page Index Index Using multiple devices at once