Problem | Check that... |
Sound only comes from some | < you have an appropriate surround source selected and playing. |
of the speakers | < the DVD disc is encoded in the appropriate format, and the correct format |
| has been selected in the disc start menu of the DVD player (if applicable). |
| < the DVD player has been set to output ‘bitstream’ audio on the digital |
| output. |
| < the display window indicates that the disc you are playing is a multichannel |
| recording (you may need to press the INFO key several times until you get to |
| the ‘incoming format’ display). |
| < all the speakers are correctly connected to the speaker terminals and are |
| secure. |
| < you have not selected ‘Stereo’ as the decoding mode. |
| < your speaker balance is correct. |
| < you have configured the AVR600 to include all the speakers in your system. |
Unable to select Dolby Digital | The AVR600 can only apply Dolby Digital and DTS decoding to sources which |
or DTS decoding modes | have been encoded in the same format. |
| Check that: |
| < digital source is selected and connected. |
| < the source is playing appropriately encoded material. |
| < the DVD disc is encoded in the appropriate format and that the correct |
| format has been selected in the disc start menu of the DVD player (if |
| applicable). |
| < the DVD player has been set to output ‘bitstream’ audio on the digital |
| output. |
When playing a Dolby Digital | < you have a digital connection from your DVD player. |
DVD, the AVR600 selects | < sometimes Dolby Digital DVD discs contain material at either the beginning |
Dolby Pro Logic | or the end of the main movie that is not in full 5.1 format, but in two- |
| channel or Pro Logic decoding. |
Hum on the analogue input | < all cables are making a good connection. If necessary withdraw the cable |
| from the connector and plug it fully in again (turn the power off before |
| doing this). |
| < the connections inside the source cable connector are not broken or badly |
| soldered. |
| < if the hum originates only when one particular source component is |
| connected, that an aerial cable, or dish connection to this source is ground |
| isolated. Contact your installation contractor. |
There is radio or television | < where the interference is coming from. Switch off each source component in |
reception interference | turn, then any other equipment. Most electronic equipment does generate |
| low levels of interference. |
| < try |
| < ensure that the cabling used is high quality, specified for its purpose, and is |
| properly screened. |
| < if the problem persists, contact your dealer. |
Problem | Check that... |
The source switching changes | < there are no static or impulse interference problems caused by nearby power |
randomly or freezes on one | equipment switching, e.g., heating or air conditioning control. Switch the |
source | AVR600 off, wait ten seconds, then switch it on again to clear an operating |
| problem. Contact your installer if the problem returns or persists. |
| < there is no direct sunlight shining on the |
| panel display. |
Volume is always too loud | < the ‘max on volume’ setting is not set too high. |
when I turn on |
|
When Zone 2 or 3 is put into | < the ‘zone standby‘ setting in the setup menu is set to LOCAL. |
standby, the main zone is also |
|
switched off |
|
When a USB memory device is | < a USB memory device is connected that conforms to the mass storage class. |
connected, ‘USB’ is not shown | < a USB hub is not being used. |
in the network client’s list of |
|
folders |
|
If files on a USB memory | < the USB device is formatted in FAT16 or FAT32. |
device cannot be played: | < the USB device does not have multiple partitions. |
| < the files are in a compatible format. |
If files on a computer cannot | < the files are in a compatible format. |
be played | < the computer is connected via a network and not USB – the AVR600 USB |
| port cannot be used for a direct connection to a computer |
If you cannot connect to a | < the Ethernet cable you are using is correctly connected between the AVR600 |
wired network | and the network hardware. |
| < the network is set up for fixed IP addressing and you have the AVR600 set to |
| use DHCP. |
| < the network is set up for DHCP and you have the AVR600 set to use fixed IP |
| addressing. |
If you cannot connect to a | < the station is still broadcasting or is not congested – try again later. |
favourite internet radio station |
|
If the internet radio station | < the radio station does not have a low bit rate (use the INFO key to find this or |
sound quality is poor or | look on the OSD). |
broken | < the network is not slow or congested. |
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