44 45
Technical Support
• If technical support determines that your product needs to be returned, please
contact the place of purchase to have your product repaired or replaced
(depending on problem type). Customers who purchased directly from the Archos
web site should fi ll out the form on the web site under Support : Product Returns :
RMA Request form.
• There is an FAQ – Frequently Asked Questions section at the ARCHOS Website
www.archos.com that can help answer many of your questions.
• If you need live technical help, you may contact ARCHOS directly in your country’s
language via the below phone numbers. For other countries, please use e-mail
technical support.

------------Telephone Support------------------------------------------------------------

DO NOT USE PHONE SUPPORT FOR MARKETING AND SALES
QUESTIONS. They cannot answer those questions.
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)

------------E-mail Support-----------------------------------------------------------------

tech-support.us@archos.com English (United States and Canada customers)
tech-support.eu@archos.com English or French (Europe and the rest of the planet)
tech-support.de@archos.com German (Germany)
tech-support.jp@archos.com Japanese (Japan)
tech-support.kr@archos.com Korean (Korea)
To respond to your e-mails effi ciently, when sending one, please indicate the product
name and question type in the Subject of the e-mail.
For example:
To: tech-support.eu@archos.com
Subject: Gmini – Playing a Playlist
Technical Support
11
This product is sold with a limited warranty and specifi c remedies are available to the original purchaser in the
event the product fails to conform to the limited warranty. Manufacturer’s liability may be further limited in
accordance with its sales contract.
In general, the manufacturer shall not be responsible for product damages caused by natural disasters, fi re, static
discharge, misuse, abuse, neglect, improper handling or installation, unauthorized repair, alteration or accident.
In no event shall the manufacturer be liable for loss of data stored on disk media.
MANUFACTURER SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. EVEN IF
INFORMED OF THE POSSIBILITY THEREOF IN ADVANCE.
ARCHOS licensor(s) makes no warranties, express or implied, including, without limitation, the implied warranties
of merchantability and fi tness for a particular purpose, regarding the licensed materials. ARCHOS’s licensor(s)
does not warrant, guarantee or make any representations regarding the use or the results of the use of the
licensed materials in terms of its correctness, accuracy, reliability, correctness or otherwise. The entire risk as to
the results and performance of the licensed materials is assumed by you. The exclusion of implied warranties is
not permitted by some jurisdictions. The above exclusion may not apply to you.
In no event will ARCHOS’s licensor(s), and their directors, offi cers, employees or agents (collectively ARCHOS’
licensor) be liable to you for any consequential, incidental or indirect damages (including damages for loss of
business profi ts, business interruption, loss of business information, and the like) arising out of the use of inability to
use the licensed materials even if ARCHOS’ licensor has been advised of the possibility of such damages. Because
some jurisdiction do not allow the exclusion or limitation of liability for consequential or incidental damages, the
above limitations may not apply to you.
Please see your sales contract for a complete statement of warranty rights, remedies and limitation of liability.
Furthermore, warranty does not apply to:
1. Damages or problems resulting from misuse, abuse, accident, alteration or incorrect electrical current or
voltage.
2. Any product tampered-with or damaged warranty seal or serial number label.
3. Any product without a warranty or serial number label.
4. Batteries and any consumable items delivered with or in the equipment.
CAUTION
To prevent risks of electric shock, this unit must only be opened by qualifi ed service personnel.
Power off and disconnect the power supply cable before opening the unit.
WARNING
To prevent fi re or shock hazard, do not expose the unit to rain or moisture.
Use of this product is for personal use only. Copying CDs or loading music, video, or picture fi les for sale or
other business purposes is or may be a violation of copyright law. Copyrighted materials, works of art, and/or
presentations may require authorization to be fully or partially recorded. Please be aware of all such applicable
laws concerning the recording and use of such for your country and jurisdiction.

Warranty and Limited Liability

Warnings and Safety Instructions