Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Other products, prototype cards, or modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power On Issue | Page 149 |
No Display Issue | Page 150 |
|
|
LCD Failure | Page 152 |
|
|
Internal Keyboard Failure | Page 152 |
|
|
Touchpad Failure | Page 153 |
|
|
Internal Speaker Failure | Page 153 |
|
|
Internal Microphone Failure | Page 155 |
|
|
ODD Failure | Page 157 |
|
|
Rightside USB Failure | Page 160 |
|
|
Modem Failure | Page 161 |
|
|
WLAN/WiMAX Failure | Page 161 |
|
|
Bluetooth Failure | Page 162 |
|
|
Function Button Failure | Page 162 |
|
|
Thermal Unit Failure | Page 163 |
|
|
Other Functions Failure | Page 164 |
|
|
Intermittent Failures | Page 164 |
|
|
Undetermined Failures | Page 165 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 210.
Chapter 4 | 148 |
