Appendix

Troubleshooting

Eliminate any background noise. Noise from a

 

television, radio, or other appliances may cause the

 

telephone to not dial out properly. If you cannot

 

eliminate the background noise, first try muting the

 

telephone before dialing, or dialing from another room

 

in your home with less background noise.

 

 

Batt is displayed •

There is no spare battery in the telephone or the

on screen.

battery power is low.

Remove and re-install the battery and use it normally.

If the above measures do not correct the problem, the

 

battery may need to be replaced.

 

 

The telephone does not ring when there is an incoming call.

Make sure the ringer is on (see page 32).

Make sure the telephone line cord and power adapter are plugged in properly (pages 10-11).

There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the telephone service provider (charges may apply).

Other electronic products can cause interference to your telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your telephone service provider (charges may apply).

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

There is noise

• Appliances or other cordless telephones plugged into

or interference

the same circuit as the telephone base can cause

during a telephone

interference. Try moving the appliance or telephone

conversation.

base to another outlet.

59

Page 62
Image 62
AT&T 993 2-Line user manual Eliminate any background noise. Noise from a