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MULTIPLE PERSONAL GREETINGS — AN OVERVIEW
AUDIX allows you to greet callers with a personal message, as an answering machine does. But AUDIX can also allow you to record up to nine different greetings and to play one greeting for all callers or specific greetings for different types of callers (known as call types). These are:
Internal calls (from the same PBX)
External calls (from an outside PBX)
Busy calls (when you are on the phone)
No answer calls (when you are not in)
The easiest way to use this powerful feature is to:
Select or administer your call types (select a number,
Record the corresponding greetings.
Activate the appropriate greetings.
You can have up to three different greetings active simultaneously, and you can assign different greetings for the following
Internal and external calls
Busy and no answer calls
To use the Multiple Personal Greetings feature, see the procedures under Administer Greetings, beginning on page 10.
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SAMPLE GREETINGS
You might want to create a library of greetings to use for different call types and occasions. For example:
Internal — "Hi, this is John. Sorry I missed your call. Leave me a message, and I’ll call you back."
External — "Hello, this is John Endall at Smith Propulsion Systems. I’m away from my desk. Please leave your name and number, and I’ll return your call."
Vacation — "Hi, this is John Endall. I’ll be on vacation May 3 through May 14. Leave a message, and I’ll call you when I return."
NOTES ABOUT YOUR GREETINGS
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