Reasons for missing caller ID information | AT&T ATTCL82201 manual

Caller ID

Reasons for missing caller ID information

There are occasions when other information or no information shows for various reasons:

On-screen message	Reason
PRIVATE NUMBER	The caller prefers not to show the phone number.

PRIVATE NAME	The caller prefers not to show the name.

PRIVATE CALLER	The caller prefers not to show the phone number and name.

UNKNOWN NUMBER	Your telephone service provider cannot determine the
	caller’s number.

UNKNOWN NAME	Your telephone service provider cannot determine the
	caller’s name.

UNKNOWN CALLER	Your telephone service provider cannot determine the caller’s
	name and telephone number.
	Calls from other countries may also generate this message.

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AT&T ATTCL82201, ATTCL82401, ATTCL82301 user manual Reasons for missing caller ID information, On-screen message Reason

Contents

Complete user’s manual Congratulations Parts checklist Abridged user’s manual Table of contents Directory Index QCID/VOLUME Quick reference guide handset Main menu Quick reference guide telephone base Repeat Installation Avoid placing the telephone base too close to Charger installation Telephone base and charger installationTelephone base installation Battery installation and charging Step Charge light Step Installation options Tabletop to wall mount installation Wall mount to tabletop installation See Telephone base and charger installation on Handset settings Setting Ringer volume Ringer tone Set date/time Set English/Français/Español as LCD language? LCD languagePress MENU/SELECT to choose LCD language Caller ID announce Set speed dial voicemail number To set your voicemail number To manually turn off the new voicemail indicators Voicemail visual message waiting indicatorClear voicemail indicator Rename handset Key tone To set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation To view the 10 most recently dialed numbers SpeakerphoneLast number redial To delete a number Equalizer Options while on calls To access the redial list while on a call To access the directory while on a callTo access the caller ID log while on a call Chain dialing Press MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer To start the paging tone Multiple handset useHandset locator To stop the paging tone Calling Handset X or Calling all handsets IntercomShows Calling other handset Answer an incoming call during an intercom call Call transfer using intercom To transfer or share an outside call using intercom PTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create directory entries Create a new directory entry Add a predialed telephone number to the directory Search by name Review the directoryReview directory entries Delete a directory entry Dial, delete or edit directory entriesDisplay dial Edit a directory entry Reassign a speed dial number Speed dialAssign a speed dial number Delete a speed dial number About caller ID Information about caller ID with call waiting How the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match Delete caller ID log entries To delete an entry View dialing optionsDial a caller ID log entry Press MUTE/DELETE to delete the shown entry Save a caller ID log entry to the directory Reasons for missing caller ID information On-screen message Reason To play your current outgoing announcement Answering system settingsAnnouncement To record a new outgoing announcement Answer on/off Using a handsetTo delete your outgoing announcement Press MENU/SELECT to select Call screening To change the settingCall screening Number of rings Remote access code To change the remote access code Message alert tone Message recording time About the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Base ringer Call screening at the handsetCall intercept Temporarily turning off the message alert tone To listen to messages at the telephone base When messages are playing on the telephone baseMessage playback To listen to messages on a cordless handset To delete all old messages on the telephone base When messages are playing on the handsetDelete all old messages To delete all old messages on the handset Play back a memo Recording and playing memosRecord a memo Base message counter displays Message counter displays To remotely reach your answering system Remote accessRemote commands Remote access See manual Adding and registering handsets/headsetsRegister a handset to your telephone base Deregistering handsets Handset alert tones Alert tones and lightsScreen icons Telephone base tones Lights USE Handset display screen messages Screen display messages Transfer to Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial out My cordless handset isn’t performing normally Batteries do not hold a charge My cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off Incomplete messages System does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Outgoing announcement is not clear Cannot retrieve voicemail messages Common cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid water Important safety information Safety information Especially about cordless telephones FCC Part 68 and Acta Industry Canada FCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866 How do you get warranty service? Technical specifications Operation Operating time Index Index Remote access wallet card Action Remote command