Appendix
Troubleshooting
System announces, “Time and day not set.”
• You need to reset the system clock (page 12).
Outgoing announcement is not clear.
•When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset.
•Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and 
show on the handset display, and I don’t know why.
•Your telephone has both a 
appear on the handset display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
•Your telephone has both a
I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
•Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys. You hear a confirmation tone.
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
•Make sure your computer is powered on.
•Make sure your Internet connection is working properly.
•Make sure that the software is installed and running for your nontraditional telephone service.
•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.
•In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.
•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.
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