Appendix C
Troubleshooting
The telephone does not ring when there is an incoming call.
•Make sure the ringer is on (page 12).
•Make sure the telephone line cord and power adapter are plugged in properly (page 6).
•The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
•There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).
•Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
•Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).
•The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
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•Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
My phone rings but when I try to answer the call the handset screen shows
CONNECTING…
•The cordless handset may be too far from the telephone base. Move closer to the telephone base and try to answer the call.
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