Appendix C
51
Incomplete
messages.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Troubleshooting
System does
not receive
caller ID when
on a call.
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
service provider. Caller ID features will work only if
both you and the caller are in areas offering caller ID
service, and if both telephone companies use compatible
equipment.
• Your telephone has voicemail indication that is separate
from the built-in answering system. If appears on
the display or the VOICEMAIL light flashes, then your
telephone has received a signal from your telephone
service provider that you have a voicemail message
waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for
more information on how to access your voicemail.
An envelope
icon
shows on the
display or the
VOICEMAIL
light is flashing
and I don’t
know why.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 4). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
I cannot
retrieve
voicemail
messages.
• Your telephone has both a built-in answering system
and voicemail indication. They are independent features
and each alerts you to new messages differently (page
35). If you subscribe to voicemail service from your
telephone service provider (charges may apply), contact
your telephone service provider for more information on
how to access your voicemail.