Appendix C
47
Troubleshooting
The batteries
will not hold a
charge.
• If the cordless handset is in the telephone base and
the charge light does not come on, refer to The charge
light is off (page 50) in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base when not in use.
• If the battery is depleted, it may take approximately ten
minutes to charge the handset before it shows LOW
BATTERY, refer to page 5 for details.
• You may need to purchase a new battery. Please refer
to Battery installation & charging (pages 5-6) in this
user’s manual.
• Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone base
to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
I get noise,
static, or weak
signal even
when I’m near
the telephone
base.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 4). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.