Appendix C
53
Common cure
for electronic
equipment.
If the telephone does not seem to be responding
normally, try putting the cordless handset in the
telephone base. If it does not seem to respond, do the
following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery pack, and place the cordless
handset into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
Troubleshooting
Outgoing
announcement is
not clear.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while you are recording.
System does
not record
message.
• Make sure answering system is on (page 14 or page
35). When the answering system is on, ANS ON should
show on the handset and ANS ON/OFF button should
be on on the telephone base.
• When the answering machine memory is off, it does
not record new messages until some old messages are
deleted.
• If you subscribe to voicemail service, change the
number of rings so that your answering system answers
before your voicemail answers (page 12). To determine
how many rings will activate your voicemail, please
contact your local telephone service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your fax machine
documentation for information on compatibility with
answering systems.