Appendix C
Troubleshooting
System does | • Make sure answering system is on (page 14 or page |
not record | 35). When the answering system is on, ANS ON should |
message. | show on the handset and ANS ON/OFF button should |
| be on on the telephone base. |
•When the answering machine memory is off, it does not record new messages until some old messages are deleted.
•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 12). To determine how many rings will activate your voicemail, please contact your local telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
Outgoing | • | When you record your announcement, make sure you |
announcement is |
| speak in a normal tone of voice, about nine inches from |
not clear. |
| the telephone base. |
| • | Make sure there is no background noise (TV, music, etc.) |
|
| while you are recording. |
|
| |
Common cure | If the telephone does not seem to be responding | |
for electronic | normally, try putting the cordless handset in the | |
equipment. | telephone base. If it does not seem to respond, do the | |
| following (in the order listed): | |
| • | Disconnect the power to the telephone base. |
| • | Disconnect the cordless handset battery, and spare |
|
| battery, if applicable. |
| • | Wait a few minutes. |
| • | Connect power to the telephone base. |
| • | |
|
| handset into the telephone base. |
| • | Wait for the cordless handset to |
|
| connection with the telephone base. Allow up to one |
|
| minute for this to take place. |
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