Panasonic SC-RT50 warranty Troubleshooting guide

Troubleshooting guide

RQT8655

44

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, refer to “Customer Services Directory” on page 51.

The following do not indicate a problem with this unit:

pRegular disc rotating sounds.			pOperations do not work due to a poor-quality disc. (Try again using a
pPoor reception due to atmospheric conditions.			Panasonic disc.)
pImage disturbance during search.			pThe unit freezes due to one of its safety devices being activated.
pInterruptions in reception due to periodic satellite broadcasting			(Press and hold [POWER	/I] on the main unit for 10 seconds.)
breaks.
Power					Page
No power.		pInsert the AC power supply cord securely into a known active AC outlet.			11
					(Setup Guide)
The unit switches to the		pThis is a power saving feature. Change “Off Timer” in the Setup menu, if you would prefer.			37
standby mode.		pOne of the unit’s safety devices is activated. Press [POWER		/I] on the main unit to turn the	—
		unit on.
TV screen and video
The images from this unit do		pMake sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT			6–10
not appear on the television.		terminal or COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit.			(Setup Guide)
Picture is distorted.		pMake sure that the television’s input setting (e.g., VIDEO 1) is correct.			—
		pThe television isn’t compatible with progressive signals. Press and hold [w] and [ C1.3] on			—
		the main unit at the same time for about 5 seconds. The setting will change to interlace.			39
		pWhen connecting with a component video cable to a television that is incompatible with
		progressive video, check if there is also an HDMI cable connected to the other equipment. If
		so, turn the power off to the device connected with an HDMI cable, and set the “HDMI Video
		Output” to “Off” in the Setup menu.			—
		pPicture may not be seen when more than 4 devices are connected with HDMI cables.
		Reduce the number of connected devices.
Television reception worsens		pThis can occur because the signals are being divided between the unit and other equipment.			—
after connecting the unit.		It can be solved by using a signal booster, available from audio-visual suppliers. If it is not
		solved by using a signal booster, consult the dealer.
Status messages do not appear.		pSelect “Automatic” in “Status Messages” in the Setup menu.			39
The blue background does not		pSelect “On” in “Blue Background” in the Setup menu.			39
appear.
The 4:3 aspect ratio picture		pUse the television to change the aspect. If your television does not have that function, set			21
expands left and right.		“Progressive” in the Video menu to “Off”.			39
Screen size is wrong.		pIf you connect an HDMI cable, set “HDMI Output Display Aspect” in the Setup menu to
		“Normal”.			39
		pCheck the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for
		DVD-RAM” in the Setup menu.
There is a lot of after-image		pSet “DNR” in the Video menu to “Off”.			21
when playing video.
When playing DVD-Video using		pSet “Progressive” in the Video menu to “Off”. This problem is caused by the editing method or			21
progressive output, one part of		material used on DVD-Video, but should be corrected if you use interlace output.
the picture momentarily		pWhen you use the HDMI AV OUT terminal for video output, follow the steps below for setting.			—
appears to be doubled up.		1 Connect this unit to the TV with any cable except the HDMI cable.
		2 Set “HDMI Video Output” in the Setup menu to “Off”.			39
There is no apparent change in		pThe effect is less perceivable with some types of video.			—
picture quality when adjusted
with the Video menu in the on-
screen menus.
Displays
The display is dim.		pChange “FL Display” in the Setup menu.			39
“12:00A” is flashing on the		pSet the clock.			15
unit’s display.					(Setup Guide)
Compared to the actual		pThe displayed recording/play time is converted from the number of frames at 29.97 frames			—
recorded time, less remaining		(equal to 0.999 seconds) to one second. There will be a slight difference between the time
time is displayed.		displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
		approximately 59 minutes 56 seconds). This does not affect the recording.
The time recorded on the disc		pTimes shown may disagree with actual times.			—
and the available time shown		pEven if you delete recorded content from DVD-R, DVD-R DL, +R or +R DL, there is no			—
do not add up.		increase in disc space.
The play time shown for MP3		pAvailable recording space on DVD-RW (DVD-Video format) or +RW increases only when the			—
does not agree with the actual		last recorded title is deleted. It does not increase if other titles are deleted.
time.		pAvailable recording space on DVD-R, DVD-R DL, +R and +R DL reduces if you have			—
		repeatedly recorded and edited more than 200 times or so. (For the second layer on DVD-R
		DL and +R DL, this happens after about 60 times.)			—
		pWhile searching, the elapsed time may not display correctly.
“U88” is displayed and the disc		pThe unit is carrying out the recovery process. Do the following to eject the disc.			—
cannot be ejected.		1 Press [POWER /I] on the main unit to switch the unit to standby.
		If the unit doesn’t switch to standby, press and hold [POWER /I] on the main unit for
		about 10 seconds. The unit is forcibly switched to standby.
		2 While the unit is off, press and hold [w] and [CH 9] on the main unit at the same time for
		about 5 seconds. Remove the disc.
“	” is flashing.	pThere is no link between the main unit and the wireless accessory. Check that the wireless			—
		accessory is plugged into the AC outlet.			—
(When using optional wireless
		pEnsure that the digital transceiver is fully inserted into the slot of the main unit.
accessory)