Appendix K

Troubleshooting

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as

far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Completely remove the battery. Replace the battery and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or surge pro- tector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

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AT&T SL82418, SL82218 user manual Troubleshooting