Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at
www.telephones.att.com or call 1 (800)
No dial tone. | • Make sure the telephone line cord is |
| connected properly and securely. |
| • Inspect the telephone line cord connections |
| at the telephone wall jack. |
| • Inspect the handset cord connections at both |
| ends. |
| • Unplug the telephone and connect it to |
| another telephone wall jack. If it still does |
| not work, and the other telephones using the |
| same jack are working, there is a problem |
| with this telephone. |
|
|
Telephone | • Make sure the RINGER switch on the side of |
does not ring. | the telephone base is not set to OFF. |
| • If there are other telephones on the same |
| line, try disconnecting some of them. Having |
| too many telephones connected can create |
| problems such as low ringer volume or |
| impaired sound quality during calls. |
Difficulty storing numbers in memory.
•Make sure you are pressing the correct sequence of buttons for storing numbers.
•If you pause for over 10 seconds when programming an entry, the procedure will
•Try calling the number to be stored in memory. When the call ends, press PROG, PAUSE/REDIAL, then a
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