| Appendix | |
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Troubleshooting |
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Administration |
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Problem | Resolution | |
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After upgrading firmware, the KH1508i | Your Internet browser is displaying cached web | |
/ KH1516i still appears to be using the | pages – not new ones. Clear your browser | |
old firmware version. | cache; delete all temporary Internet files and | |
| cookies, close the Internet browser, and then | |
| open a new instance of the browser. | |
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The default network setting for the | Use the local console OSD’s F6 function to | |
KH1508i / KH1516i is DHCP, but the | give the KH1508i / KH1516i a fixed IP address. | |
network uses fixed IP addresses and | See F6 IP, page 32, for details. | |
doesn’t have a DHCP server. |
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General Operation |
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Problem | Resolution | |
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Erratic Operation | Press and hold the Reset Switch (see page 7) | |
| for longer than three seconds. | |
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Mouse and/or keyboard not | Unplug the cable(s) from the console port(s), | |
responding due to improper mouse | then plug it back in again. | |
and/or keyboard reset. |
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Sudden loss of network connection | Close your KH1508i / KH1516i connection. | |
due to local reset of KH1508i / | Wait approximately 30 seconds, and log in | |
KH1516i. | again. | |
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Mouse Pointer Confusion | If you find the display of two mouse pointers | |
| (local and remote) to be confusing or | |
| annoying, you can use the Toggle Mouse | |
| Display function to shrink the | |
| pointer. See page 86 for details. | |
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Some characters that are keyed in | This is usually due to the local OS keyboard | |
don’t display on the remote system | language and the remote OS keyboard | |
| language being different. Make sure that the | |
| keyboard language for both systems are the | |
| same. | |
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Video is a little blurred, or a little overly | ||
sharp. | ||
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