| Appendix |
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Panel Array Mode |
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Problem | Resolution |
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Low resolution video in Panel | Increase the number of panels that are displayed. |
Array Mode. |
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Some users only receive a partial | The first user to invoke Panel Array Mode should |
image when multiple remote | set it to display a minimum of four panels. |
users are logged in concurrently. |
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The Windows Client |
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Problem | Resolution |
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Windows Client won't connect to | DirectX 7.0 or higher must be installed on your |
the KH1508i / KH1516i. | computer. |
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Remote mouse pointer is out of | 1. Use the AutoSync feature (see Video Adjust- |
sync. | ment, page 87), to sync the local and remote |
| monitors. |
| 2. If that doesn't resolve the problem, use the |
| Adjust Mouse feature (see Mouse Synchroniza- |
| tion, page 106) to bring them back in sync. |
| 3. If the two methods described above fail to |
| resolve the problem, use the Toggle Mouse Dis- |
| play function (see page 86). |
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Part of remote window is off my | If Keep Screen Size is not enabled (see page 58), |
monitor. | use the AutoSync feature (see Video Adjustment, |
| page 87) to synchronize the local and remote |
| monitors. If it is enabled, see the discussion on |
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The remote screen display is | Enable Keep Screen Size. See the discussion on |
rotated 90 degrees. | page 58 for details. |
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I cannot run Net Meeting when | Enable Keep Screen Size. (See the discussion on |
the Windows Client is running. | page 58 for details.) |
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