Appendix

 

 

 

 

Panel Array Mode

 

 

 

Problem

Resolution

 

 

Low resolution video in Panel

Increase the number of panels that are displayed.

Array Mode.

 

 

 

Some users only receive a partial

The first user to invoke Panel Array Mode should

image when multiple remote

set it to display a minimum of four panels.

users are logged in concurrently.

 

 

 

The Windows Client

 

 

 

Problem

Resolution

 

 

Windows Client won't connect to

DirectX 7.0 or higher must be installed on your

the KH1508i / KH1516i.

computer.

 

 

Remote mouse pointer is out of

1. Use the AutoSync feature (see Video Adjust-

sync.

ment, page 87), to sync the local and remote

 

monitors.

 

2. If that doesn't resolve the problem, use the

 

Adjust Mouse feature (see Mouse Synchroniza-

 

tion, page 106) to bring them back in sync.

 

3. If the two methods described above fail to

 

resolve the problem, use the Toggle Mouse Dis-

 

play function (see page 86).

 

 

Part of remote window is off my

If Keep Screen Size is not enabled (see page 58),

monitor.

use the AutoSync feature (see Video Adjustment,

 

page 87) to synchronize the local and remote

 

monitors. If it is enabled, see the discussion on

 

page 58.

 

 

The remote screen display is

Enable Keep Screen Size. See the discussion on

rotated 90 degrees.

page 58 for details.

 

 

I cannot run Net Meeting when

Enable Keep Screen Size. (See the discussion on

the Windows Client is running.

page 58 for details.)

 

 

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