WEBSHARE 242W
Chapter 4
Troubleshooting
If the Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save you time and effort but if the symptoms persist, then consult your service provider.
Problems Starting Up the ADSL Router
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| None of the LEDs are |
| Check | the connection | between | the | adapter | and the | |
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| ADSL | Router. If the error | persists, | you may | have a | |||
| on when you turn on |
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| hardware problem. In | this | case | you should | contact | |||
| the ADSL Router. |
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| technical support. |
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Problems with the WAN Interface
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| Corrective Action |
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| Initialization of | the |
| Ensure that the cable is connected properly from the | |
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| ADSL port to the wall jack. The ADSL LED on the front | |||
| PVC | connection |
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| panel of the ADSL Firewall Router should be on. Check | |||
| failed. |
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| with your VPI, VCI, type of encapsulation and type of | |
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| multiplexing settings are the same as what you |
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| collected from your telephone company and ISP. |
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| Reboot the WebShare 242W Wireless . If you still have |
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| problems, you may need to verify these variables with |
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| the telephone company and/or ISP. |
Problems with the LAN Interface
| Problem |
| Corrective Action |
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| Can’t ping any station |
| Check the Ethernet LEDs on the front panel. The LED |
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| should be on for a port that has a station connected. If it | |
| on the LAN. |
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| is off, check the cables between your ADSL Router and | |
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| the station. Make sure you have uninstalled any |
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| software firewall. |
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| Verify that the IP address and the subnet mask are |
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| consistent between the WebShare 242W Wireless and |
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| the workstations. |
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