13WARRANTY INFORMATION AND SERVICE
Transferable Limited Warranty
Community products are guaranteed to be free from defects in manufacturing materials and factory workmanship for a specified period as noted, by product group, below:
XLT, XLTE, CPL, and CSV Loudspeaker Systems, fiberglass components and all mounting kits are covered by this warranty for a period of five years.
AirForce, SLS and SBS Series Electronically Controlled Loudspeaker Systems are warranted for a period of five years when used with the appropriate System Controller. Use without the appropriate System Controller is considered abuse and voids the warranty.
Component loudspeakers, compression drivers (not used in Community loudspeakers systems) and electronics are covered by this warranty for a period of two years.
The warranty period is determined by one of the following two methods, whichever is longer:
1.Starting from the date of retail purchase, as noted on the sales receipt from an authorized Community Dealer,
OR
2.Starting from the date of manufacture, which is coded in the serial number, if the sales receipt is not available.
This warranty applies to the product; therefore, the remainder of the warranty period will be automatically transferred to any subsequent owner.
This warranty applies only to failure of Community products caused by defects in the original materials and workmanship during the stated warranty period. It does not apply to normal wear and tear, nor to products that have been subjected to abuse, accident, modification, improper handling/installation, or repairs made without factory authorization or by anyone other than authorized Community Field Service Stations and Export Distributors. This warranty is void if the serial number has been defaced, altered or removed.
Products covered by this warranty will be repaired or replaced at the option of Community, without charge for materials or labor, provided all the terms of this warranty have been met.
Obtaining Warranty Service: Warranty service may be handled by the factory, factory authorized Field Service Stations, or Export Distributors.
To obtain factory or field warranty service for products purchased in the United States, return the product for inspection to the following address, freight prepaid, in the original packaging. If the original packaging is not available, call or write Community factory service to obtain proper packaging materials or hand carry the product to your nearest Field Service Station.
For factory service, please call
Factory Service Center: | Field Service Station: |
Community Warranty Service | Call |
333 East 5th Street | for the nearest Authorized Field Service center |
Chester, PA. |
|
If you ship your product, be sure to include the following information:
1.Your complete name, daytime phone number, return street address and return authorization number.
2.The serial number of the product you are returning and retail sales receipt, if possible.
3.A complete description of the problem(s) you have been experiencing including a brief description of how the equipment is being used and with what type/size of amplifier.
Upon receipt, the service center will determine if the problem is covered under warranty. If covered under this warranty, the product will be repaired or replaced, at Community’s option, and returned to you freight prepaid. If the problem is not covered under this warranty, you will be notified of the problem with an estimate of the repair costs.
For warranty service outside the United States, contact your authorized Community Export Distributor.
Consequential and Incidental Damages: Community shall not be liable for any consequential or incidental damages including, without limitation, injury to persons, property or loss of use. Some states do not allow the exclusion or limitations of consequential or incidental damages, so the above limitations and exclusions may not apply to you.
This Community warranty is not extended by the length of time which you are deprived of the use of the new product. Repairs and replacement parts provided under the terms of this warranty shall carry only the remaining portion of the warranty.
PAGE 41 Community XLT / XLTE Series Owner’s Manual
