Call Inbox

Call Inbox

While your IP Deskphone is active, all incoming calls are saved in your Call Inbox. You can view the following details about each call:

Call status (Missed)

Name of the caller

SIP address

Time of the call

Number of consecutive calls each caller made to you

You can set the filter on your Call Inbox to display all incoming calls or missed calls. You can access your Call Inbox while the IP Deskphone is idle or while you are on a call.

Accessing the Call Inbox

You can access the Call Inbox and initiate a call when the IP Deskphone is:

Idle. For more information, see “Managing calls in the Call Inbox while not on a call” on page 121.

Active. For more information, see “Accessing the calls in your Call Inbox during a call” on page 130.

Managing calls in the Call Inbox while not on a call

You can manage calls in the Call Inbox while you are not on a call.

To manage calls in the Call Inbox while not on a call:

1. Press the Msg/Inbox fixed key.

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Avaya 1200 manual Accessing the Call Inbox, Managing calls in the Call Inbox while not on a call

1200 specifications

The Avaya 1200 series is a notable line of IP desk phones designed to enhance communication in business environments. Known for its superior audio quality and robust feature set, the Avaya 1200 series caters to the needs of modern offices, providing reliability and flexibility for various telecommunications needs.

One of the primary features of the Avaya 1200 series is its high-definition voice technology, known as HD Voice. This technology delivers crystal-clear audio, allowing for more natural conversations and reducing the strain of long calls. The phone system is engineered with wideband audio support, ensuring that users can experience a richer, more immersive calling experience.

The series offers a range of models suited for different types of users, from executives to general staff. Typically, the Avaya 1200 series includes models such as the 1200B, 1200C, and 1200D, each designed with varying numbers of programmable keys and display sizes. The flagship model of the series often features a large color display, making navigation easier and more intuitive, thus facilitating quick access to essential functions.

In terms of connectivity, the Avaya 1200 series seamlessly integrates with Avaya's Aura and IP Office platforms, enabling businesses to leverage unified communications. This adaptability allows users to access a variety of applications and services, enhancing productivity and collaboration across teams.

The series also emphasizes user-friendliness, presenting an easy-to-navigate menu and soft keys for customizable settings. The programmable keys can be configured to suit individual users’ needs, providing quick access to frequently dialed numbers or functions like call transfers.

Security features are another significant aspect of the Avaya 1200 series, which includes Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS). These features work together to protect sensitive communications, ensuring that voice calls are encrypted and secure.

In summary, the Avaya 1200 series exemplifies a blend of advanced technology and user-centric design. With its HD voice quality, flexible integration capabilities, and secure features, it stands as a reliable choice for businesses looking to enhance their communication infrastructure. These qualities make it a valuable asset for any organization aiming to improve collaboration and efficiency in the workplace.