Call Inbox

Managing missed calls

When you do not answer incoming calls, the number of new calls appears on the IP Deskphone LCD screen. For example, if you miss three calls the following message appears: 3 new calls.

Note: When you view a missed call in your Call Inbox, the new call message no longer appears on the LCD screen. The new calls are stored as missed calls.

To view missed calls:

Msgs

1. Press the Msg/Inbox fixed keyand press

 

the Missed context-sensitive soft key.

2.Press the Up/Down navigation key to highlight a call from the list of missed calls.

3.Press the Right context-sensitive soft key to view the details of the missed call.

Note: You manage the missed call the same as any call that is in your Call Inbox. For more information, see “Viewing the details of a call in the Call Inbox” on page 124 and “Initiating a call from the Call Inbox” on page 128.

All

4.To view all the calls in the Call Inbox, press the All context-sensitive soft key.

125

Page 125
Image 125
Avaya 1200 manual Managing missed calls, To view missed calls

1200 specifications

The Avaya 1200 series is a notable line of IP desk phones designed to enhance communication in business environments. Known for its superior audio quality and robust feature set, the Avaya 1200 series caters to the needs of modern offices, providing reliability and flexibility for various telecommunications needs.

One of the primary features of the Avaya 1200 series is its high-definition voice technology, known as HD Voice. This technology delivers crystal-clear audio, allowing for more natural conversations and reducing the strain of long calls. The phone system is engineered with wideband audio support, ensuring that users can experience a richer, more immersive calling experience.

The series offers a range of models suited for different types of users, from executives to general staff. Typically, the Avaya 1200 series includes models such as the 1200B, 1200C, and 1200D, each designed with varying numbers of programmable keys and display sizes. The flagship model of the series often features a large color display, making navigation easier and more intuitive, thus facilitating quick access to essential functions.

In terms of connectivity, the Avaya 1200 series seamlessly integrates with Avaya's Aura and IP Office platforms, enabling businesses to leverage unified communications. This adaptability allows users to access a variety of applications and services, enhancing productivity and collaboration across teams.

The series also emphasizes user-friendliness, presenting an easy-to-navigate menu and soft keys for customizable settings. The programmable keys can be configured to suit individual users’ needs, providing quick access to frequently dialed numbers or functions like call transfers.

Security features are another significant aspect of the Avaya 1200 series, which includes Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS). These features work together to protect sensitive communications, ensuring that voice calls are encrypted and secure.

In summary, the Avaya 1200 series exemplifies a blend of advanced technology and user-centric design. With its HD voice quality, flexible integration capabilities, and secure features, it stands as a reliable choice for businesses looking to enhance their communication infrastructure. These qualities make it a valuable asset for any organization aiming to improve collaboration and efficiency in the workplace.