Avaya 2050 Manager-Secretary Working, Using Soft DSS Keys, Soft DSS Key Display, Making Calls

Page 20 – Contents

Manager-Secretary Working

Using Soft DSS Keys

The system supports a range of functions for users who work together, i.e. regularly call and transfer calls between each other. This is called "Manager-Secretary working".

Soft DSS displays the name of another extension. The adjacent display key allows you to make calls to that extension plus other features. The display key's -symbol acts as a busy lamp to show the extension's status.

Soft DSS has two modes. In half-line mode you can set 4 Soft DSS keys. In full-line mode you can only set 2 keys but these can display more details and functions.

Soft DSS Key Display

In full-line mode, the display also shows when an extension is on DIVERT or NO CALLS. Note however that this display is only updated when you call the extension.

Set to No Calls, no divert all set.

Set to No Calls, diverting to 204.

Set to Divert All, diverting to 204.

Making Calls

The -symbol next to the Soft DSS extension name is solid when busy, flashes when ringing and not shown if free.

To make a call using a Soft DSS key:

1.Press the display key next to the extension name. The Soft DSS usage setting of your phone and the phone called determine what type of call occurs (see "Changing the Soft DSS Usage" on page 22).

2.If the extension is busy, the phone displays the same options as for normal calls (see "Busy or Unanswered" on page 9).

IP Office - 2030 & 2050 Phone 40DHB0002UKAG Issue 2a (13/11/2001)