Avaya 2030, 2050, 2060 manual

INDeX 10.0

2030/50/60 User's Guide

38DHB0002UKFN Issue 2 (07/2002)

Contents

Main Contents Contents (Cont.) Contents (Cont.) Introduction Using This Guide What Features Can I Use? Further Help Display Phone Features Introduction to Display Phones Using Soft Keys and the SCROLL Key On-Hook Dialling, Speaker & Answer Release Tones & Ringing The Phone Lamp Making Calls Notes on Making Calls Making Internal Calls Making a Page Call Making External Calls Redialling External Numbers Making Calls from the INDeX Directory Speed Dials Using Speed Dials Storing Personal Speed Dials PIN & Account Codes If ENTER ACCOUNT Appears If ENTER PIN Appears Roaming PIN's Busy or Unanswered Options If Busy or Unanswered Arrange a Callback Leave a Message Camp On and Wait Intrude Monitoring a Call Actions During a Call Create a Conference Call Using the Notepad Switching to Handsfree Changing the Call Volume Adding Voluntary Account Codes Software Release Muting Calls Recall Answering Calls Answering Normal Calls Answering a Page Call Answering a Message Alarms - Triple Ring, Music or Recorded Message Answering a Callback Answering Other Extensions - Call Pickup Automatic Calls - Hotline Operation Automatic External Call Connection Transfer, Park & Hold Calls Transferring Calls Holding Calls Parking Calls Dialling Ahead Diverting Calls Using Diverts Divert Types Divert Destinations Personal Number Divert Settings Remote Setting of Personal Number Diverts Setting the Divert Types and Personal Numbers Switching Divert All On/Off Switching No Calls On/Off No Call Override Displaying an Absence Message Forwarding Calls DSS Keys Setting Up a DSS Key Using DSS Keys BLF Status Lamps DSS Key Label DSS Key Label Template Interruptions During a Call Answering a Call Waiting Answering an Alert Single Pips - Intrusion Please Finish Call Message ACD Working ACD on 2050 Phones? Starting ACD Working - Logging On Stopping ACD Calls Temporarily - Busy Finishing ACD Working - Logging Off Manager-Secretary Setup Planning Soft DSS Keys Setting Up Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS Extensions Changing the Soft DSS Usage Manager-Secretary Working Using Soft DSS Keys Soft DSS Key Display Making Calls Park Transferring Calls Alerting a Busy Extension Remotely Switching No Calls/Divert On/Off Ringer Controls Changing the Ringer Volume Changing the Ringer Sound Switching the Ringer On/Off Setting a Ringer Step Setting the Ringer Timeout Other Features Personal Alarms Missed Calls Group Hot Desking Phone Settings The Phone Passcode Background Music Displaying Phone Details Locking/Unlocking the Phone Language Controls Voice Manager Voice Manager Functions Listening to Voice Messages Using Any Phone Modifying Your Mailbox Changing Your Temporary Greeting Dial 1 Divert for Incoming Calls Leaving Voice Mail Messages System Manager Phones What are System Manager Phones? Night Service Changing the Time Unlocking a Phone Changing the Date Recording ACA Messages Good Phone Usage General Phone Usage Answering Calls Making Calls Glossary Index Page 49 INDeX 10.0 2030/50/60 User's Guide Index Page 49 38DHB0002UKFN Issue 2 (07/2002) Index