Dial 1 Divert for Incoming Calls

Page 44 - Voice Manager

If your system has the feature installed (consult your System Manager), you can set up your mailbox such that incoming calls (from MF phone only) can be instructed to dial 1 and then be diverted to a ‘delegate’ number of your choice.

To set up the dial 1 divert:

1.Press PROGRAM and then DIVERT.

2.The display shows ENTER PASSCODE. Enter your passcode.

3.Press SCROLL and then NUMBER

4.Select DELEGATE and then CANCEL.

5.Enter the extension or group number that you wish incoming calls to be diverted to

6.Press DONE and PROGRAM to finish.

7.Record your message for incoming calls, e.g. “Sorry that I cannot take your call, either leave a message or please dial 1 to be transferred to the Operator", as either a permanent or temporary greeting as follows:

8.Press VOICE and then either PERM MSG OR TEMP MSG .

9.The display shows ENTER PASSCODE. Enter your passcode.

10.Once the Voice Manager accepts your passcode, it shows LISTEN,

DELETE, CHANGE , and VOLUME

11.Press CHANGE and record your message.

12.On completion, press FINISH and press ANSWER/RELEASE.

Leaving Voice Mail Messages

To leave voice messages:

1.Press VOICE and then MESSAGE.

2.The display shows DIAL EXTENSION and INDeX .

3.Either, enter the extension number or press INDeX and use the directory to obtain the extension name/number.

4.Voice Manager plays the extension's mailbox name and gives a tone. Speak your message immediately after the tone and then press FINISH.

•To check your message, press REVIEW.

•To change the message, press RERECORD.

•To send the message if okay, press SEND.

•To cancel the message, press ANSWER/RELEASE.

5.If you want to leave another message, press NEXT, otherwise press

ANSWER/RELEASE

Page 44 - Voice Manager	INDeX 10.0 2030/50/60 User's Guide
Dial 1 Divert for Incoming Calls	38DHB0002UKFN Issue 2 (07/2002)

2030, 2060, 2050 specifications

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The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.

Avaya 2060, 2050, 2030 manual Dial 1 Divert for Incoming Calls, Leaving Voice Mail Messages

Models: 2030 2060 2050