Avaya 2060, 2050, 2030 manual Dial 1 Divert for Incoming Calls, Leaving Voice Mail Messages

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Dial 1 Divert for Incoming Calls

Dial 1 Divert for Incoming Calls

If your system has the feature installed (consult your System Manager), you can set up your mailbox such that incoming calls (from MF phone only) can be instructed to dial 1 and then be diverted to a ‘delegate’ number of your choice.

To set up the dial 1 divert:

1.Press PROGRAM and then DIVERT.

2.The display shows ENTER PASSCODE. Enter your passcode.

3.Press SCROLL and then NUMBER

4.Select DELEGATE and then CANCEL.

5.Enter the extension or group number that you wish incoming calls to be diverted to

6.Press DONE and PROGRAM to finish.

7.Record your message for incoming calls, e.g. “Sorry that I cannot take your call, either leave a message or please dial 1 to be transferred to the Operator", as either a permanent or temporary greeting as follows:

8.Press VOICE and then either PERM MSG OR TEMP MSG .

9.The display shows ENTER PASSCODE. Enter your passcode.

10.Once the Voice Manager accepts your passcode, it shows LISTEN,

DELETE, CHANGE , and VOLUME

11.Press CHANGE and record your message.

12.On completion, press FINISH and press ANSWER/RELEASE.

Leaving Voice Mail Messages

To leave voice messages:

1.Press VOICE and then MESSAGE.

2.The display shows DIAL EXTENSION and INDeX .

3.Either, enter the extension number or press INDeX and use the directory to obtain the extension name/number.

4.Voice Manager plays the extension's mailbox name and gives a tone. Speak your message immediately after the tone and then press FINISH.

To check your message, press REVIEW.

To change the message, press RERECORD.

To send the message if okay, press SEND.

To cancel the message, press ANSWER/RELEASE.

5.If you want to leave another message, press NEXT, otherwise press

ANSWER/RELEASE

Page 44 - Voice Manager

INDeX 10.0 2030/50/60 User's Guide

Dial 1 Divert for Incoming Calls

38DHB0002UKFN Issue 2 (07/2002)

Page 44
Image 44
Avaya 2060, 2050, 2030 manual Dial 1 Divert for Incoming Calls, Leaving Voice Mail Messages