Setting the Divert Types and Personal Numbers

Page 24 - Diverting Calls

It is strongly recommended that you set up Divert All with frequently used personal number destinations. Once set these numbers will be displayed (after pressing the DIVERT key) as MOBILE, HOME, DELEGATE or OTHER.

You can also set your phone to divert when Busy or on No Answer (see below).

To set frequently used Divert All numbers:

1.Press PROGRAM and then DIVERT.

2.Enter your passcode (see page 40) and press SCROLL.

3.Press NUMBER. The divert destination options MOBILE, HOME or DELEGATE are displayed.

4.Select the first divert all destination. Press DELETE to remove any previous entry and then enter the required number.

Note: For MOBILE, and HOME numbers only, you do not have to add the line access prefix. If you are setting OTHER with an off switch number, you must add a line access number. Press DONE to enter the number.

5.Either select the next divert destination and repeat step 4 or press DONE and SCROLL again to set the timeout (if required). Otherwise jump to step 7.

6.Press TIMEOUT and select the divert all destination from the options displayed. Press CANCEL to remove any previous entry and then enter the time in seconds (sets the length of time that the call will ring at the active destination number before reverting to your voice mailbox). Press DONE and either select another divert all destination and enter a timeout or jump to step 7.

7.If a system speed dial number is required press ALL followed SPEED DIAL. Select the required system speed dial store number. Alternatively, you can press ALL and enter another alternative divert all number. These will be displayed as OTHER when the DIVERT key is pressed to activate divert all.

8.Press PROGRAM to finish.

9.To activate divert all, see page 25.

To set infrequently used Divert All numbers:

1.Press PROGRAM and then DIVERT.

1.Enter your passcode (see page 40) and press ALL.

2.If a system speed dial number is required press SPEED DIAL. Select the required system speed dial store number. Alternatively, you can enter another divert all number. When frequently used divert all destinations have been set (see above) this infrequently used number will be displayed as OTHER when the DIVERT key is pressed. Alternatively, if no frequently used divert all number have been set the only will appear above DIVERT when divert all is switched on.

4.To activate Divert All, see page 25.

To set Divert on Busy or No Answer:

1.Press PROGRAM, DIVERT and enter your passcode (see page 40).

2.Select either ON BUSY or NO ANS. followed by DELETE.

3.Enter the required divert destination number and press DONE .

4.Press PROGRAM to finish.

These diverts, once set up, are always active. The No Answer divert is normally set to your voice mailbox. You can alter the time that a calls rings you before being diverted (see page 36).

Page 24 - Diverting Calls	INDeX 10.0 2030/50/60 User's Guide
Setting the Divert Types and Personal Numbers	38DHB0002UKFN Issue 2 (07/2002)

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.

Avaya 2050 Setting the Divert Types and Personal Numbers, To set Divert on Busy or No Answer

Models: 2030 2060 2050