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Using Diverts

Diverting Calls

Using Diverts

Your phone can store divert destination personal numbers for different situations, i.e. when busy, not answering and to when you wish to divert all calls. For each situation you can divert to both frequently used divert destinations as well as infrequently used destinations. The divert types are:

Divert Types

Divert All:Used with the DIVERT key. When on, only the extension to which you diverted to can ring you.

Divert on Busy: Used when your phone is on a call. When set, callers cannot set a callback or camp on.

Divert on No Answer: Used after a call rings your phone for a set period (see page 36).

Divert All is only activated by pressing the DIVERT key. Divert on Busy and Divert on No Answer are, once set are always active. See page 23 for instructions on setting up these divert destinations. In addition, you can use either:

No Calls:Stops all calls. Callers hear continuous tone or can be diverted to the Divert All number if set (see page 25).

Remote forward: This feature must be permitted by the System Manager. Allows you to remotely change your Divert All number and switch DIVERT on/off (see page 26).

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INDeX 10.0 2030/50/60 User's Guide

Using Diverts

38DHB0002UKFN Issue 2 (07/2002)

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Avaya 2030, 2050, 2060 manual Diverting Calls, Using Diverts

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.