Page 38 - Other FeaturesMissed Calls

Missed Calls

The MISSED function displays the last five unanswered external calls to your phone. Note that this function only works for calls which include CLI, i.e. the caller's phone number.

Press MISSED and either the name of the missed caller or the date and time of the missed call is displayed. If only the name is displayed, press SCROLL to display the date and time. Use the lower left and right display keys to move between details of different calls. You can recall the displayed caller by pressing CALL.

You can save a number by pressing SAVE. This stops the number being removed until you press DELETE. The missed calls function stores a maximum of five missed numbers including saved numbers.

Note: Unsaved missed numbers are removed once you exit the missed function.

Group

Your phone is allocated to groups by your System Supervisor and can be either one or both of the following features-

•Membership of a group or groups that you join and leave all of by pressing the GROUP key.

•Membership of a group or groups that you can select to join and leave individually by pressing the key next to the GROUPS display.

When in group, you receive calls made to the group number (not your extension number; however you can still receive calls made to your extension number).

In addition, the group's type sets the order in which its members ring (defined by your System Manager). The types are rotary, collective, sequential and longest waiting (see "Glossary" on page 48).

When in a group, where each member rings in turn, your phone rings for the time set by its ringer timeout; you may change this timeout (see page 36). Similarly, you can change the ringer sound for group ringing (see page 35 ).

Going into group switches divert all or no calls off.

To join/leave a group or groups:

1.Pressing the GROUP key takes your phone in or out of all groups that you are a member of.

2.When in group (shown by a symbol above the GROUP key) you can receive calls made to the group.

Your System Manager can inhibit use of the GROUP key.

To select which group you wish to join/leave:

1.Pressing the key next to the GROUPS display will cause the first group you are permitted to join/leave to be displayed.

2.You may step through the available groups by pressing the key next to the displayed name (when other groups are available they are indicated by a symbol next to the group name).

3.Press JOIN/ LEAVE as appropriate followed by DONE.

Page 38 - Other Features

INDeX 10.0 2030/50/60 User's Guide

Missed Calls

38DHB0002UKFN Issue 2 (07/2002)

Page 37 Page 39
Page 38
Image 38
Avaya 2060, 2050, 2030 Missed Calls, Group, To join/leave a group or groups, To select which group you wish to join/leave
Page 37 Page 39

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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