Create a Conference Call

Actions During a Call – Page 15

Actions During a Call

Create a Conference Call

You have two methods of holding conference calls.

•During a call, you can add callers to create a conference.

•Alternatively, you can dial-in to a conference call being held at a pre-defined time. The numbers and passwords (optional) used for dial-in conferences are established by your System Manager. External callers can join dial-in conferences, but they must dial in to the INDeX and request a transfer to the dial- in conference.

Both types of conference calls can have up to 64 participating members.

External Lines:

If your exchange uses digital lines, you can conference several of these with internal parties. However, if your exchange uses any other type of line, you can only include one of those in a conference. Check with your System Manager for details.

To start or add to a conference:

1.During a call, press HOLD to hold your current call (or conference).

2.Call the new person that you want in conference.

3.If answered, ask if they wish to join a conference. If "yes" press CONFER.

If "no" and you clear down first, press SCROLL , CLEAR and then HOLD to retrieve the first call.

If "no" and called party clears down first, then press HOLD to retrieve the first call.

4.If unanswered, press HOLD to retrieve to the first call.

To exit the conference:

1. Press ANSWER/RELEASE or replace the handset.

To park all the conference parties: 1. Press PARK (see page 21).

To split a 3-way conference:

1.Press SPLIT to hold one caller and connect to another call.

2.To switch between calls, press HOLD.

Starting/Joining a dial-in conference:

1.To initiate a dial-in conference call, dial the conference call number and press

SET UP. You may be asked for a password.

If PASS is also displayed, then you can change the password.

2.To join a dial-in conference call, dial the conference call number and press

JOIN. You may be asked for a password.

3.As new members join the conference, you will hear two bleeps.

4.At any time during the conference you can press VIEW to display the extension number of the last member to join.

5.Tapping VIEW will cycle through all of the extension numbers of the members of the conference call.

6.Press ANSWER/RELEASE or replace the handset to exit.

INDeX 10.0 2030/50/60 User's Guide

Actions During a Call – Page 15

38DHB0002UKFN Issue 2 (07/2002)

Create a Conference Call

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Avaya 2050, 2030, 2060 manual Actions During a Call, Create a Conference Call
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2030, 2060, 2050 specifications

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