On-Hook Dialling, Speaker & Answer Release

Display Phone Features – Page 7

On-Hook Dialling, Speaker & Answer Release

On all INDeX telephones you can both dial and hear the call progress without using the handset (known as "on-hook dialling").

When answered, you can continue the call without using the handset, i.e. handsfree. You can switch between handsfree and handset working during a call.

Pressing the ANSWER/RELEASE key has the same effect as lifting or replacing the handset.

Tones & Ringing

The phone uses various tones and rings to indicate events. A sample of these appears below. You can alter the ringer volume, sound, switch it on/off, etc (see page 32).

Incoming Calls:

•Repeated Single Ring: Internal call.

•Repeated Double Ring: External call.

•Repeated Triple Ring: System or personal alarm.

•Single Tone: Page call (see page 18).

During Calls:

•Repeated Double Pip: You have set a camp on (see page 14).

•Repeated Single Pip: Another extension is about to intrude or has intruded on your call.

Making Calls:

•Dial Tone: Dial number.

•Broken Dial Tone: Phone on divert or no calls (see page 22).

•Repeated Tone: Busy number (see page 13).

•Triple Tone: Call diverting to external number.

•Continuous Tone: Number called unobtainable or set to no calls. Phone locked or barred.

The Phone Lamp

The phone uses its lamp (above the SPEAKER key) to show calls and messages.

Fast Flashing Lamp: Call Waiting, see page 29.

Lamp On: Message, see page 18.

Repeating Double Flash: External call.

Repeating Single Flash: Internal call.

INDeX 10.0 2030/50/60 User's Guide

Display Phone Features – Page 7

38DHB0002UKFN Issue 2 (07/2002)

On-Hook Dialling, Speaker & Answer Release

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Avaya 2030, 2050, 2060 manual On-Hook Dialling, Speaker & Answer Release, Tones & Ringing, Phone Lamp
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2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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