Making Calls, Making Internal Calls | Avaya 2060, 2050, 2030

Page 8 - Making Calls

Notes on Making Calls

Making Calls

Notes on Making Calls

When making calls, the display shows details about call progress. It also shows messages if you cannot make the call.

•Call barring:

The system can bar you from dialling particular numbers or types of number (e.g. national, international). Typically call barring increases when a phone goes into night service (when it displays a symbol). It also changes according to time, date and day of the week. As the call barring settings vary for each site, this guide cannot fully detail their effect.

Making Internal Calls

During the call, the display shows the call progress. You can also make calls using the INDeX Directory feature (see page 10) or DSS keys (see pages 27 & 30 ).

To dial an internal call:

1.Dial the extension number. A triple-tone means that extension is diverting calls to an external number.

2.If unanswered, your phone provides options to wait or notify the extension (see page 13). If your system has a Voice Manager attached, you can record a voice message instead (see page 44). The Voice Manager may also instruct you to dial another number to be automatically transferred to the Operator or another extension.

3.If answered, use the handset or work handsfree.

•If your phone displays a •RINGER option then the called extension is set to automatically connect internal calls.

Press •RINGER to send a reminder ring if no one has answered the call.

Making a Page Call

You can page any INDeX phone or group. They hear the call without doing anything though you cannot hear them. They can also turn the page into a normal call (see page 18). If the phone paged is diverting calls, the page also diverts (except group pages).

To page an extension or group:

1.Press PAGE. Your phone displays PAGING.

2.Pickup the handset or talk handsfree.

3.Dial the number or press a DSS key (see page 27).

4.If busy or unavailable, the display shows options to wait or leave a message (see page 13).

5.Speak and then press ANSWER/RELEASE.

Page 8 - Making Calls	INDeX 10.0 2030/50/60 User's Guide
Notes on Making Calls	38DHB0002UKFN Issue 2 (07/2002)

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.

Avaya 2060, 2050, 2030 manual Making Calls, Making Internal Calls, Making a Page Call

Models: 2030 2060 2050